Keystone Window replaced three windows and window trim in my bedroom. One of the windows was improperly installed and the installer used excessive exterior caulk all over the window trim. They refuse to make the repairs.
I am very satisfied!
Everything was fine.
They were very easy to work with and they did an excellent job installing my windows during the extreme weather conditions.
Great windows and install
Very happy with the work done, quality wonderful and they cleaned when done!!!!
Friendly and honest salesman. Great communication from Kimberly who helped me get things needed for my HOA to approve and beautiful install work by Steve who stayed late to ensure all was quality and everything was cleaned up
Why Choose Keystone - We got an estimate from Anderson. We Chose Keystone Window cause we looked at their reviews and the price was right.
Areas Of Satisfaction - I was satisfied in all areas.
They have a dependable and friendly sales team and the windows were very nice.
Sales Knowledge - The salesperson was nervous but he was helpful. He said that he was new.
Keystone Window was fair, understood my needs as a customer, and they delivered what they promised. It was an excellent job and the product is high quality.
Why Choose Keystone - I looked at Anderson Replacement but I felt more comfortable with Keystone Window. The owner is the one who came out.
Areas Of Satisfaction - They exceeded in craftsmanship, they did not damage my frames which I had just painted.
Recognized Excellence - James did an excellent job.
I got estimates from a few window companies and they were very expensive. Keystone Window had a much better price. Everyone from the salesmen to the installer did a good job. They are fantastic windows. The quality is very good and it is the best thing I've had done to my home in a while. I tell everyone who is looking for windows to call Keystone.
The installers were on-time and did an excellent job installing 15 windows in one day. The windows are very good quality and look great.
They were very professional.
Sales Knowledge - The guy who came was good, very friendly.
Problem Resolution - We had a couple of problems, but the owners solved them. The owner was great and the best part of the company. The best part was the owner came to my house personally and measured the window. He promised everything he had said in his commercial, and that was the best part. He never reneged on anything.
THE WHOLE PROCESS WAS EASY FROM START TO FINISH,COMPANY KEEPS YOU INFORMED ALONG THE WAY,THE WORKERS INSATLLING VERY CLEAN AND NEAT,THE WINDOWS ARE A EXCELLENT VALUE.
Why Choose Keystone - TOO MANY GIMICS WITH OTHER CO PRICESKEYSTONE STRAIGHTFORWARD,TRANSPARENY
Areas Of Satisfaction - ALL CO EMPLOYEES VERY KNOWLEDEABLE AND FREINDLY
Recognized Excellence - OUR SALESPERSON STEVE, AND THE 2 BROTHERS SENT TO INSTALL THEM SUPER JOB
Additional Comments - GOOD EXPERIENCE
Your serviceman worked very hard to remove our old windows in our manufactrured home. He came on a Saturday and Sunday to finish before Christmas. We really appreciated that and the windows fit very tight and they look wonderful.
Why Choose Keystone - None.We were familiar with Anderson Remewals.We choose Keystone because we saw one of our neighbors get them and were pleased with the windows and service.
Areas Of Satisfaction - The ease and cleanliness of installing and of course the windows themselves.
Recognized Excellence - The salesman who came out first was very informative and personable.The installer worked very hard and did a great job all on his own..
Additional Comments - We are very pleased. It makes a different without the drafts we had before.And the ease to open and close and clean.
Why Choose Keystone - Recv'd an estimate from Power Home Remodeling. Windows of the same quality and warranty for a lesser price was my deciding factor for choosing Keystone.
Areas Of Satisfaction - Gary the salesperson was very informative, communication with Keystone office and the installers.
Recognized Excellence - Gary, Kim, Steve and Nathan were all attentive and helpful.
Why Choose Keystone - Pella, renewal by Anderson, and tried to get a quote from the local hardware store but they never called me back. I chose Keystone because the price was right and they did a great job.
Areas Of Satisfaction - I am most satisfied with the installers they did a great job, were organized and installed 12 windows in 8 hrs.
Recognized Excellence - I would like to recognize Mike and Lenny, they did a great job.
Overall, I thought their quality was exceptional. I like the 50-year warranty on the windows. I was very pleased with their service and I had compared them to competitors. They were definitely just as good of quality as any other competitor that I had looked at.
Why Choose Keystone - Renewal by Anderson & Pella Windows is who I got estimates from. I chose Keystone because they were less than half the cost for the same windows. They didn't play the games like how Anderson does. They say if you do the job by this date, we will give you this much off. Rob came out, gave me the price and stuck by it. I like dealing with facts and transparency rather than playing games.
Areas Of Satisfaction - The installers were fantastic. I love the windows. The capping on the outside was done very professionally.
Very professional crew,quality windows at a fair price.Recommend Keystone Window highly.
Areas Of Satisfaction - Kept work area clean
I am very satisfied.
Why Choose Keystone - I got other estimates about a year before, there were 2-3 other companies. They were much higher I have installed windows before. This was a great price for the quality.
Areas Of Satisfaction - I was most satisfied with the job being completed in one day and clean up.
Recognized Excellence - The installers were all great and Rob was also.
Areas For Improvement - I am pleased with the product and the workmanship.
Why Choose Keystone - Home Depot, for the same price I received higher quality windows
Areas Of Satisfaction - Quick and easy installation. High quality windows. Fair price.
Why Choose Keystone - There were no other companies. I chose them because of a personal relationship with Rob.
Recognized Excellence - James the installer did a wonderful job.
Why Choose Keystone - Pella AndersonI liked how Rob went over and explained the product and liked your product the best.
Areas Of Satisfaction - The professionalism of the installers. They were very professional, very polite and courteous.
Recognized Excellence - Lenny and his crew
Areas Of Satisfaction - Window quality
Why Choose Keystone - I did not get any other estimates. I chose Keystone because they are local and they advertise on the local conservative talk radio show.
Areas Of Satisfaction - I was most satisfied with the quality of Keystone Window's product and installation.
Recognized Excellence - I would like to recognize the installation team for exceptional service. The team completed the job in one day and cleaned up very well.
Additional Comments - I am incredibly pleased with my experience with Keystone Window.
Why Choose Keystone - Champion, Kirkpatrick,
Areas Of Satisfaction - Great price no sales pressures or long presentations
Additional Comments - It was great doing business with keystone
We're completely happy with everything from start. They were very nice.
Why Choose Keystone - My cousin recommended them. I got estimates from another window place; I can't recall.
Areas Of Satisfaction - I was satisfied with the salesman; he was very patient with my mother and he understood exactly what she wanted.
Recognized Excellence - The sales guy provided great service.
Areas Of Satisfaction - They did what they promised with no complications
Why Choose Keystone - PJ Fitzpatrick- ripoff high pressure sales
Areas Of Satisfaction - Price, installation and customer service
The installers were knowledgeable and very efficientA extensive clean up was doneKeystone is a great company to deal with/ no gimmicks/ no bs / right to he point
Why Choose Keystone - rather not saythey were all high pressure sales
Areas Of Satisfaction - These windows look as good as the expensive ones
Why Choose Keystone - Window Nation & Renewal by Anderson
Areas Of Satisfaction - Price for sure.
Recognized Excellence - Sorry, I don’t remember the installer’s names. They were great.
Additional Comments - Beware of other window companies. One company quoted $1000 /window and that was the cost of the window with their sale price of “buy one window and get the second free”. My Keystone Window was $734/ casement window and Keystone had a better warranty!
Rob @ Keystone Windows was great!! Rob showed us a sample window, gave us a price and answered any questions we had in 30 minutes. I can’t stand it when a sales person spends 2 hours or more trying to sell you something...they never leave. Rob was in and out in 30 minutes!! Windows are made in PA. Great quality windows. Lenny and Toni installed our windows and they were great guys. Friendly, professional and answered any questions we had. Overall our experience with Keystone Windows was excellent.
Sales Knowledge - Rob was great!! In and out in 30 minutes. No 2 hour sales pitch. Rob, showed us the window we would be getting and gave us a price and answered any questions we had. Thank you Rob.
Clean & Safe - My window installers, Lenny and Toni were GREAT!! Very nice, professional and answered any questions that I had. They worked hard and did a great job. Thank you.
Why Choose Keystone - No other company. I heard your advertisement on KYW News Radio. Keystone windows are made in America and the salesmen would be in and out in 30 minutes, No 2 hour sales pitch which is what I wanted. I hate it when salesmen come to your house and never leave.
Highly recommended! We purchased 18 new windows at a fair price. Installers were great. We now hear less outside noise and the temperature has changed. We have set the thermostat higher and is still very comfortable. Very professional company from Rob and Cherie to the installers. Thank you!
Areas Of Satisfaction - Installers did a great job replacing all the windows in one day.
Recognized Excellence - The two installers. When Rob said they would finish in one day, I expected more than two workers. Those guys did a great job.
Additional Comments - Highly recommended! Thanks Rob and Cherie!
I could not have been happier. I had many estimates and was more than happy with my choice.
Areas Of Satisfaction - I was most satisfied with the personnel they all exceeded my expectations. The windows are wounder too.
Recognized Excellence - I would like to recognize the installers for their exceptional service.
Why Choose Keystone - window nation - was not responsive and or considerate of my schedule.keystone work with me and recognized I was the customer! they people are professional and clean cut honest and sincere!
Areas Of Satisfaction - the people from start to finish and the workmanship
Additional Comments - they did an amazing job and re[placed 4 windows I have another 7 that will need to be replaced and keystone will do those as well !
Additional Comments - Second time using keystone. Very satisfied with their work both times. Excellent value.
We absolutely love the windows. They are great quality! We have had others in the past and these outshine those and they weren't even half as good. Prices are very fair. Installers were fantastic.
Why Choose Keystone - In our previous property we got estimates and used Castle and we weren't pleased at all and the price was a lot more. We got estimates from a local gentleman, Home Depot, and someone recommended Keystone so we went with them and we are really happy that we did! Their price was comparable to Home Depot but we are so much happier that we went with them. We like the windows better and it is a better quality for the price.
Areas Of Satisfaction - Their price is comparable, the windows are fantastic, and their customer service and installers are fantastic. I rarely say that about a company because I'm picky but I really can't find any fault with these guys. There own company owner even came to our house to look at the job. That doesn't happen very often!
I have used them twice and I plan on using them again soon.
Why Choose Keystone - We got estimates from Home Depot, Lowe's, and Star Windows. We chose Keystone Windows because they beat all of their prices. Also, his demonstration went more in depth with the windows than the other people. He actually explained them.
# Of Samples Shown - Rob showed us 3 or 4 window samples.
Areas Of Satisfaction - I am most satisfied with the new insulation. As soon as we got the windows, the whole temperature in the house changed immediately.
Recognized Excellence - I would like to recognize Rob for his exceptional service. He was very good.
Additional Comments - We love the windows. Everything is good.
Areas Of Satisfaction - I was most satisfied with the installers.
Why Choose Keystone - Only Keystone. Excellent reviews and prices.
Areas Of Satisfaction - Excellent installers.
Recognized Excellence - The 2 installers but I can't remember their names.
Why Choose Keystone - Window nation
Areas Of Satisfaction - Price
Areas Of Satisfaction - Outside window capping
Real nice windows a very clean install ,very friendly and polite installers will definitely recommend. Rob was prompt informative and very accommodating
Areas Of Satisfaction - The installation looks great
Recognized Excellence - Rob and the installers
Additional Comments - I had 15 windows replaced I hope to complete the remaining windows next year I'm very pleased with the finished product
These are really good window quality for the money.
Why Choose Keystone - I got estimates from Anderson and Lowes. I chose Keystone because of past experience.
Areas Of Satisfaction - I am satisfied that the windows are great.
Additional Comments - I would like to recognize the installer on my previous job. I think he was from somewhere close to the Soviet Union. He was outstanding, respectful and courteous. He always knew where my dog was when he was working.
Why Choose Keystone - Graboys in East Norristown Window Nation Home Depot
Areas Of Satisfaction - Honest pricing and willing to stand behind a written quote
Why Choose Keystone - I did contact other companies that I do not want to disclose. Robert seemed honest and his presentation.
Areas Of Satisfaction - I was most satisfied with the installation. They did a nice job.
Why Choose Keystone - I received estimates from 2 other companies and neither place explained capping to me which ultimately led my decision to go with Keystone.
Areas Of Satisfaction - The service was completed timely.
Why Choose Keystone - None. I liked their no-nonsense advertising.
Areas Of Satisfaction - Cost. Quality of product. Quality and speed of workmanship.
Recognized Excellence - All were professional, efficient and courteous.
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