Excellent people to deal with from salesman to office staff to installers
This rating is contingent on their return trip to fix the finish that isn't right.
They were professional and a great team with a great quality product.
They came and did the job well. Everything was done as far as I know.
The entire organization was respectful and friendly! Can’t say enough!
Great job, the floors are beautiful, however the scheduling took a long time.
They met all my expectations.
It matched good with the tiles,
They did a wonderful job and the installers were extremely nice and professional.
I only gave a 4 because it took over 3 months before Gutter Helmet of Eastern Shore could install my system which was frustrating. I gave a 4 star rating because the installation was installed professionally & the system has performed with no issues since installation.
For the price , i felt there should have been a follow up to check on how the job was done. There was none.
Several appointments were cancelled or delayed. There was poor cleanup whenever they were here and confusion over the warranty agreement.
Kyle and Joey did a fantastic job on our installation! Everything looks perfect and they also did a great job in cleaning everything up!
there seemed to be a problem with Gutter Helmet of the Eastern Shore they were way behind with the installation, which is understandable with the covid, but aphone call wold have been nice. I called the company three different times to find out about the install.
Scheduling was a problem because of the pandemic but did a great job with great results
They were on time, did a great job, and were polite!
They were organized, worked efficiently, were polite and left the job site clean. All good.
They came and did the job in about 4 hours. It looks great.
Very good work, but I had to follow up from my original call because they had apparently.. forgotten to schedule my appointment
I was very satisfied with it.
Service was fine. Price high!
Installation was the second week of November and so far, so good with the product. The men who installed were great. I do have issue with your “front office” . I heard nothing for about 5 weeks after signing the contract and putting down the deposit. I had initiated every call to find out what the status of my installation was. At first I thought when no contact, you had closed and I had lost my money. So neutral I feel is a good answer.
It is such peace of mind knowing the gutters anew clean and I no longer have to climb a ladder myself or to find someone to clean the gutters for me.
Quality of product and installation were excellent.
I did not price Gutter Helmet compared to other products
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gutter Helmet of Eastern Shore as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys