They went above and beyond what their expectations were and I look forward to working with them again.
Overall, great service.
great job well done. They were exceptionally polite
DuraClean has been a great team to work with. They brought reassurance and comfort during what was a difficult loss. They were responsive even though we suffered the loss on a Sunday and were very assuring that everything would be back to its pre-loss condition.
Everything was perfect and seamless. They did a great job. job.
They did an outstanding job. I am totally satisfied. The specialist that answered my call was very professional and comforting at the same time. I felt reassured after speaking with "Dawn". I was very upset when I talked to her. She made me feel at ease. She is a gem and a great asset to your company.
Duraclean worked closely with my insurance company.
Never use this company. They were late 90% of the time and I got sent bills for the mistakes that they made. Never use this company.
Employees of Duraclean Restoration Services were very professional, courteous and understanding to my needs regarding my home. Special thanks to the first team on board, Deontay, Brandon, Juan, Corey and Travis who I feel did an outstanding job and cared to do the job right. Nya and Ann thank you also for always taking care of what needed to be addressed regarding my home. Thank you again.
They did a better job than the insurance company.
The cleaning was whipping with dry cloths in most cases, leaving a film that took about 80 hours of my time to properly clean after I told the insurance company I didn't want Duraclean back on my property. To this day you can still smell smoke. The insurance company paid me for my time, the problem was not the insurance company but the company that they contracted with Duraclean.
Outstanding Company. I am not one to say that lightly. The crew was courteous, professional and did an outstanding job! The customer service from estimate to after completion has been responsive, flexible, professional and very timely. They arrived on time, worked hard and finished quickly. We... more
I was very impressed with the service and i would definitely use them again.
To be honest, the inexpensive price tag for the Kohler Design Service -- $349 in October 2017 -- was an inducement to sign up, but I never believed the results would be so beneficial. At first, I thought working with Kohler would give us a leg up on what are the newest developments in bathroom fixt... more
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