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Couldn't ask for a more thorough and professional company. Excellent workmanship and customer service. The Project manager (Joe Edwards) was absolutely amazing in his efforts to restore our home after a flooding.
After having a tree fall on our home during a storm, our first contractor we contacted backed out on us after about a month. Our insurance company was able to connect us with Josh and Jenkins Restoration. Josh contacted us shortly after I got off the phone with our insurance company and set s date a... more
Marlon, his daughter and their crew came in and painted our 4 bedroom house in 3 days. They peeled off ALL of the hideous wallpaper, patched holes and sanded down the walls. After everything was done we conducted a "walk-through" to mark touch-ups and they sent another painter out later in the week... more
I wouldn't use anybody but Brothers Services Company for any future projects.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Southern Maryland Boys Pest Control as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys