Red Carpet Remodeling

Primary Decision Making Factor

Local business

Recognized Excellence

Ken

Yes, we had a very positive experience working with Red Carpet Remodeling.

Sales Knowledge

The salesman brought full scale samples, answered all my questions patiently, was knowledgeable about the products and did not try to upsell.

Communication

I was reminded of appointments via telephone calls as well as emails and kept updated throughout.

Problem Resolution

Sebastian who came out to measure for our front door and multiple windows gave sound advice and he customized the installation of an unusual old bay window so the end result is more attractive and superior to the original. One window sash was cracked during shipping and another had a defective energy coating which the installers pointed out to us. I would probably not have noticed the defect. Those two windows were reordered and installed immediately upon delivery.

Other Estimates Received

Red Carpet was well below the most expensive quote we received and not too far above the least expensive. I wanted trained and experienced installers and quality products that would last for many years without problems.

Primary Decision Making Factor

Aside from confirming they had the appropriate licenses and certifications, I was impressed by the salesman. I was provided pictures of finished jobs that were local and multiple references of actual Red Carpet clients that live in my area who had doors and windows recently installed. The three referrals I spoke with were honest and gave me far more detail than I needed. After those rather lengthy conversations I was confident all would be well.

Recognized Excellence

Kudos to the person who has been doing the hiring for Red Carpet. All the Red Carpet employees I dealt with were professional, knowledgeable and personable. Honestly, I got the impression that everyone really likes working for your company and what a difference that makes!

Lead Source

I saw them on Facebook and referred by a friend.

Recognized Excellence

I would like to recognize the two installers of the siding, Mr. Pack and Mr. Joe.

Primary Decision Making Factor

Very knowledgeable

Primary Decision Making Factor

locally owned, small business operator

Primary Decision Making Factor

They were knowledgeable, confident in what they were doing, and had good people.

Recognized Excellence

Everybody did very well.

They're an awesome company, I would definitely use them again.

Recognized Excellence

I would like to recognize the entire team, they were awesome and did a great job.

Everybody at Red Carpet Remodeling was very nice, polite and professional. The team that put the windows in got right to it and put them in. Very hard working crew. Very impressed. First date they got there a little after 8:00 am and didn't leave until almost dark. Long day for them and then back the next day back at it.

Primary Decision Making Factor

Ken was very honest and sincere when we were talking to him. Plus I like to support small local businesses

The company was extremely polite, on time and cleaned up well. They followed through and were very knowledgeable.

Recognized Excellence

Travis was great and followed through on everything well. Also the installer was good. They all explained things really well.

Great value for the price!

Recognized Excellence

I'd like to recognize Leo. He came out do the measurements.

I am very happy with my roof! They paid particular attention to the skylight area. I looks better than it did before.

Primary Decision Making Factor

They were very thorough in educating me about the different materials.

Recognized Excellence

I would have to say everyone was exceptional from Kenneth to the entire crew.

Recognized Excellence

Travis was exceptional.

Primary Decision Making Factor

We trusted Kenneth.

Primary Decision Making Factor

They seemed to offer a good service for a fair price.

We are thrilled with the quality of the windows and the professionalism of all staff members. The installation took only a day and a half. Our home feels much warmer and we no longer have a draft coming from our windows. Looking forward to spring when we can actually open them up.

Recognized Excellence

Kenneth did a great job of explaining the entire process to us, so there were no surprises. Michelle was very pleasant and efficient during the scheduling process.

Primary Decision Making Factor

price was reasonable. professional manner of Ken.

Primary Decision Making Factor

Was sold on the quality and price of the product

Primary Decision Making Factor

personal approach of Ken Lindner / local company

Primary Decision Making Factor

We were considering windows, they had a good product, and the price was right.

Recognized Excellence

All the people we dealt with were great.

The product is great and the install was good.

Ken, the owner, is a great person to work with and goes out of his way to ensure his customers are taken care of. For both of our projects - windows and then gutters his installation team was professional, worked hard and overall did a great job. My wife an I definitely recommend Red Carpet!

Primary Decision Making Factor

After the initial great job they did on our window and door replacement project I knew they would do the same on our gutters.

Primary Decision Making Factor

Knowledge and professionalism.

Everything was just fantastic; their cleanliness, work ethic, responsiveness of the team, overall communication and timeliness. Everything was great, and they answered all of my questions.

Sales Knowledge

Travis Basso was fantastic.

Recognized Excellence

I would like to recognize Travis for his exceptional service. However, everyone we dealt with was fantastic.

We have hired Red Carpet for three separate home improvement projects and each has been done to our expectations. Most recently they installed new windows. We love our new windows. Great job!!

Recognized Excellence

The gentlemen who installed our windows were very pleasant and a fantastic job. Unfortunately, I do not remember their names.

Great service, knowledgeable about the products they install, and very nice to work with. Would definitely consider them for future work.

Recognized Excellence

Travis in particular answered our questions to our satisfaction and was very informative. He made us comfortable with the decision to go with Red Carpet Remodeling