From beginning through installation and after, everyone I dealt with was exceptional.
Ken was thorough and very easy to work with
I have already recommended Red Carpet to a few friends and clients and will continue to do so. Their services from the first estimate to completion was hands down the best experience I’ve ever had with anyone in the residential construction/remodeling industry. Not only was customer service top notch but the ease at access and completion of final work was quick and high quality!
My project was moved up a few weeks and done before the huge storms hit so I was grateful!
Explanation- easy access- quick turn around from first contact to completion
They were a fair price and they were a local business.
I don't remember the names, but the installer and the salesman were both very good.
Just wanted to use a trusted company but not pay the top dollar, top companies.
Ken, the owner he was good. He was one of the reasons we pursued.
Personalized service. Local business. Recommendations.
Ken Lindner, Jay and coordination folks
I would have liked to see them come down to a better price so that I could have gotten both the top and bottom part of the home done at one reasonable.
I think it was the price.
I thought the salesmen was good, I did not meet any of the rest of them because I was not there.
I would like to recognize Mark Coupland for his exceptional service.
I chose Red Carpet Remodeling because I liked the way they interacted with me. They were very friendly, followed up with me, they weren't pushy, and the owner came to my house and showed us the options.
I would like to recognize Kenneth Lindner for his exceptional service. He did a lot of follow-up, calling us to make sure things were okay and things like that.
I would like to recognize all of them. They were all pretty good. I could not give a specific name. The owner of the company was phenomenal with the way he catered to what we needed.
Yes, we had a very positive experience working with Red Carpet Remodeling.
The salesman brought full scale samples, answered all my questions patiently, was knowledgeable about the products and did not try to upsell.
I was reminded of appointments via telephone calls as well as emails and kept updated throughout.
Sebastian who came out to measure for our front door and multiple windows gave sound advice and he customized the installation of an unusual old bay window so the end result is more attractive and superior to the original. One window sash was cracked during shipping and another had a defective energy coating which the installers pointed out to us. I would probably not have noticed the defect. Those two windows were reordered and installed immediately upon delivery.
Red Carpet was well below the most expensive quote we received and not too far above the least expensive. I wanted trained and experienced installers and quality products that would last for many years without problems.
Aside from confirming they had the appropriate licenses and certifications, I was impressed by the salesman. I was provided pictures of finished jobs that were local and multiple references of actual Red Carpet clients that live in my area who had doors and windows recently installed. The three referrals I spoke with were honest and gave me far more detail than I needed. After those rather lengthy conversations I was confident all would be well.
Kudos to the person who has been doing the hiring for Red Carpet. All the Red Carpet employees I dealt with were professional, knowledgeable and personable. Honestly, I got the impression that everyone really likes working for your company and what a difference that makes!
I saw them on Facebook and referred by a friend.
I would like to recognize the two installers of the siding, Mr. Pack and Mr. Joe.
locally owned, small business operator
They were knowledgeable, confident in what they were doing, and had good people.
Everybody did very well.
They're an awesome company, I would definitely use them again.
I would like to recognize the entire team, they were awesome and did a great job.
Everybody at Red Carpet Remodeling was very nice, polite and professional. The team that put the windows in got right to it and put them in. Very hard working crew. Very impressed. First date they got there a little after 8:00 am and didn't leave until almost dark. Long day for them and then back the next day back at it.
Ken was very honest and sincere when we were talking to him. Plus I like to support small local businesses
The company was extremely polite, on time and cleaned up well. They followed through and were very knowledgeable.
Travis was great and followed through on everything well. Also the installer was good. They all explained things really well.
Great value for the price!
I'd like to recognize Leo. He came out do the measurements.
I am very happy with my roof! They paid particular attention to the skylight area. I looks better than it did before.
They were very thorough in educating me about the different materials.
I would have to say everyone was exceptional from Kenneth to the entire crew.
Travis was exceptional.
We trusted Kenneth.
They seemed to offer a good service for a fair price.
We are thrilled with the quality of the windows and the professionalism of all staff members. The installation took only a day and a half. Our home feels much warmer and we no longer have a draft coming from our windows. Looking forward to spring when we can actually open them up.
Kenneth did a great job of explaining the entire process to us, so there were no surprises. Michelle was very pleasant and efficient during the scheduling process.