They did a great job.
very strong communications from sales to install
I do have concerns about the quality of the windows.
Pricing is very good, communication with staff in getting the transaction and setting up of appts is also good, but the people who install are not okay. The Person who came and install my door, I believe his name is Ed was so rude. Not only that he is rude, he would talk to me and after talking to me he spoke with his co- worker in his language which I think is very rude and should not be done during work especially when you are taking to the client.
The product is excellent so I would recommend Window Nation. However, I will and have warned people I know about the sales pitch pressure to sign. Most everyone I told agreed that they would not sign when the salesman states that quote is only good while he is at the home.
I’m so happy with the results, I’ve already recommended window nation to others!
I searched around for a couple of companies, and then I called Window Nation because I used them in the past and when they got there it was a straight go one hundred percent A-plus.
My screen door not properly installed. It literally fell outside on my patio within 3 weeks after installed.
I asked for copies of all my documents and I haven’t received them. Customers service needs to be improved.
They did a good job, and they were efficient in coming. Also, they cleaned up after they finished doing the process. I was pleased, and I didn't have to say anything to them.
We recently had two sliding patio doors installed but have reported several issues to customer service. First the door handles that were installed were not the colored we ordered. We order the Oil rubbed bronze handles and one door was installed with a silver handle while the other was installed with a black handle. After going back and forth with the customer representative they have ordered the correct handles but will not be shipped until 11/25/25. In addition, the lower patio door was missing outside plugs to cover the screws. This same door is also extremely hard to lock, and we are unable to use for fear of not getting it to lock again. Finally, the caulk that completed around the door was done poorly and needs to redone. We have supplied pictures to WN Representative.
Good looking windows
We needed to change our windows and started getting estimates. We went to the State Fair and talked to Window Nations rep. We got an appointment the next day. Terry came over and told us all about the process.
I would recommend them to a friend because they were superb. They did tremendously well. They cleaned up amazingly. Everything was perfect and had no problems at all.
Great product, service, installation and follow up.
Window Nation provided great service.
I was satisfied with the service and presentation from Window Nation. The windows have been satisfactory so far.
Professional, respectful, courteous interactions - excellent customer service
The windows are beautiful and an installation went well.
Great company from estimate through installation. Very smooth.
Great all around experience with Wimdow Nation, from start to finish!
Do not automatically assume I am interested in a cruise!
The patio door we received was shorter than the frame. When we contacted customer service, they tried to convince us that this was normal. It was not what we were promised. We were supposed to get a custom door that fits the frame. We did not get the exact fit.
We had a friend that referred us, and it was my understanding she would get some kind of financial incentive. She has not received we are happy with the project.
They were prompt, did what they had to do, and got the job done. That’s all I could ask for.