Quality installation

Currently have a door that is non-functional, was broke when installed a week ago and no one has contacted me to fix it.

They were stellar from office staff to sales person to installers. Appreciated the detail in explaining options and demonstrating differences in how various glass allows or doesn't allow heat to pass through.

Window sills were dinged and scratched, more so than last two installs.

The Window Nation installation crew showed up on time. They were very communicative and professional. They worked with me to make sure that the area was cleared. I have pets in the house, so the worked with me to make sure everything was safe and secure for them. The installation crew was very efficient, and the work was done in a very high quality. I have no issues with my new door. Everything was done in a very timely manner. It was very cold out, so once the door was out, they did their best to keep the cold out and they protected my carpet. I am very pleased.

They came out and installed my windows at the exact time they said they would. All of the workers were professional. I am satisfied with the job.

They were professional and came on time. They completed the job to my expectations. This statement is specifically for the workmen.

Window Nation sales practices are shady. I have already reviewed this company on yelp. The salesman terry Kuntz lied to me about what fhe installation entails. I had to send the installers back when they told me what the job was. When I called customer service and sent them email, someone was supposed to call me. They did not. I was only later told I would be charge 60% of the cost if I did not reschedule.

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Yes, I’d recommend

After the initial presentation and 2nd measurement, I had limited communication with Window Nation and nothing after the installation. I gave it two days after the install for some things to settle per the installer. i have a couple of problems and questions about my install and some stuff that was broken or incomplete and I have heard nothing outside of an automated email.

Incredible service from start to finish

Derek came to our house and with his ease of knowledge and great personality I knew we were definitely buying windows from him. Great experience!

Sale made with an informative presentation and demonstration of energy efficiency. Installation for 8 windows was done in only 5-6 hours with minimal disturbance other than it got a bit cold in the house with the old windows taken out on a 40 deg December day! Our new windows are a noticeable improvement over the old ones.

I would recommend them to a friend starting with my representative. I gave him a very good comment about how good he was and how pleased I was with him. I didn't feel pressured to buy windows because he knew the product he had, it was a good product, and he left it up to me to make a decision to go forward or not. He was a good spokesperson for the company and I hope they appreciate his expertise and professionalism.

The installers were excellent and outstanding. Their names were Edwin and Carlos. They were timely and took the time to explain what they are doing. Edwin did my bathroom window and I was a little concerned. I had a brand new awning. I had only made only one payment on it and by them not being able to put the ladder up, he had to go on the ledge of my window in order to put the outside framing around the window. I was concerned about him doing that, but he did a remarkable job.

Not very satisfied with the performance and installation of the windows

We were told we would receive a "free" vacation to destinations around the world.
Haven't heard a word since the installation.
Seems it was a "come on". Feels deceptive.
Were pressured to sign the contract & pay a deposit by the end of the week.
The next week WN started advertising "buy 1 window, get 1 free". Another ruse.

Excellent customer service, communication & very professional

The knowledge of the salesman and how professional the team was from start to finish.

Based on the work done and Lack of any problems, we would likely recommend. However, i would less than truthful not to mention the measurement concern.

Installers were professional and quality of their work was great.

Sam who was the sales associate was very professional, very friendly, and very patient. I really appreciated working with him.

We're very pleased with our new windows. They're beautiful!
Additionally, all Window Nation staff members (appointment scheduler, salesperson, measuring representative, and installers) were extremely professional, knowledgeable, helpful, and courteous. From first contact to completion of installation, it was a very pleasant experience. Would not hesitate to recommend to friends and family.

1. I like the appearance of the windows.
2. What a great team of workers who installed the windows.

During the sales call, it was my understanding that the final deliverable would have grids in the upper and lower panels of both double hung windows. I specifically requested this to match an existing window layout. However, the final windows only had grids in the upper panels. Someone from "corporate" called me to say the additional grids weren't in the contract and I would have to pay a change order fee. I am disappointed that WN wouldn't honor it. Going back to look at the contract, the description of the work was not well described. I also didn't receive a copy of my contract until after the measuring appt. This means I didn't get an opportunity to review the contract. I chose WN because a neighbor recommended, but I'm not sure I would do the same. The installation was superb and I am generally happy with the windows.