New Wave Pools
Customer feedback report for

New Wave Pools

123 Reviews

New Wave Pools

New Wave Pools LLC is an award winning, full service, swimming pool company located in Southern Wisconsin. Awarded the 2017 and 2018 Guildmaster Honor for “Service Excellence”. New Wave Pools LLC is the 2015 2016, and 2017 Superior Service Award recipient accredited by the Midwest Chapter of the Association of Pool and Spa Professionals. We are affiliated with National Swimming Pool Foundation. New Wave Pools LLC provides services to multiple Home Warranty Companies and is also an authorized warranty service provider for multiple manufacturers. All of our technicians complete an Association of Pool and Spa Professionals Certification Process. Show more

New Wave Pools LLC is an award winning, full service, swimming pool company located in Southern Wisconsin. Awarded the 2017 and 2018 Guildmaster Honor for “Service Excellence”. New Wave Pools LLC is the 2015 2016, and 2017 Superior Service Award recipient accredited by the Midwest Chapter of the Association of Pool and Spa Professionals. We are affiliated with National Swimming Pool Foundation. New Wave Pools LLC provides services to multiple Home Warranty Companies and is also an authorized warranty service provider for multiple manufacturers. All of our technicians complete an Association of Pool and Spa Professionals Certification Process.

We invite you to contact New Wave Pools, LLC directly for assistance with your swimming pool. We look forward to taking care of any and all swimming pool needs.
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Types of work

Pool remodel/renovation 184
Pool design & construction 180
Spa 180

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2016
Guildmember since 2016
GuildQuality Master Award Winner
Guildmaster Award Winner 2017, 2018, 2019
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
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Of 210 customers surveyed, 130 responded
Service Personnel Professionalism
The New Wave Pools service personnel were knowledgeable and helpful.
100%
Professional & Organized
New Wave Pools was professional and organized.
100%
Communication
New Wave Pools communicated with me effectively.
99%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Clean & Safe
The job site is kept clean and safe.
98%
Work Done Right
The work was done right the first time.
96%
Problem Resolution
New Wave Pools effectively addressed and resolved problems.
100%
Schedule
New Wave Pools adhered to our agreed upon schedule.
99%
Value
I received a fair value for my money.
98%

Of 210 customers surveyed, 130 responded What does this data mean?
All project locations are approximate
Of 130 respondents, 123 left a review
4.9
117 of 117 would recommend
111
6
0
0
0
No rating
6
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of New Wave Pools using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

New Wave Pools

649 Post Rd,
Madison, WI
new-wave-pools.com (608) 444-8850