BEST THING SO FAR

Courteous and professional staff. Very accessible during planning and design phase.

Problem Resolution

Same as above, design center was a struggle but the construction process has been outstanding. Problems were addressed and resolved in a timely manner. I appreciate the team letting us know when problems are faced and how they plan to resolve it. It gives us faith in the process knowing there is transparency.

Professional & Organized

The team has always been wonderfully professional and organized.

Value

The quality of the build so far (into framing) has been outstanding. Some of the design center items were out of budget even though they seemed to be standard. I recommend considering this in the future. Maybe show examples of how much budget gets you what. Overall, I think we are getting a fair and reasonable value for our money.

Sales Knowledge

Ryan and Heather were extremely helpful during the sales process. Heather is a superstar! She made us feel important and always found the answer to our questions. She responded quickly every time and went above and beyond throughout the process. Ryan has also been excellent at answering our questions and making sure we understand the process.

BEST THING SO FAR

Heather, because she always went above and beyond. And the construction team! They have done excellent work at creating our home and the quality is outstanding so far.

Additional Comments

Our experience with Compass Homes has been great. They have went above and beyond our expectations. Any problem that we ran into they were great to immediately get it resolved . Would recommend to anyone looking for a smooth home building process.

Recognized Excellence

Ryan was awesome to work with—always very knowledgeable and friendly and helpful. Super guy! Aaron also did a great job of breaking down & documenting the payments & bills. David was a terrific day-to-day person who worked very hard to get everything done, and done well, and was also very nice, helpful & informative. Outstanding team.

Areas Of Satisfaction

Terrific job of helping us build our dream garage! They were very patient with our lack-of-building knowledge, and helped us learn and make a better product as we went. Very satisfied (and pleased) with their willingness to work with customer on custom building. Thank you!

FAVORITE PART OF NEW HOME

Is just what we wanted and dreamt about. Thank you, Compass Homes!

Additional Comments

Highly recommended and would definitely call again for future building needs!

Areas Of Satisfaction

I have a lovely quality home, but I suppose the best part was how good Compass Homes Alabama was to work with. If any issue did come up it was handled promptly and professionally.

Areas Of Satisfaction

The communication was good and the customization was phenomenal. They did everything how we wanted.

They built a beautiful house for a fair price. They were flexible enough to meet all my needs.

Areas Of Satisfaction

The build quqlity is excellent and I truly love the home. It was a tough site to build on and they were able to implement all the custom feature I wanted.

Areas Of Satisfaction

Quality of the home. Foam insulation is amazing. Stamped concrete patios are excellent. Cabinetry is exceptional. Flooring is excellent.

Areas Of Satisfaction

I was satisfied overall with everything.

Areas Of Satisfaction

They kept the price in line and that is what I wanted.