We are doing virtual tours and appointments at this time. We are also working from home as much as possible with virtual team meetings each morning.
The staff has been very polite and responsive to our requests and questions. A real pleasure to work with.
The people we have worked with have been professional and caring. Truly feels like you are being welcomed into their family.
I have co-workers monitoring my experience before making a decision to choose Compass to build their dream home.
Our home has progressed through the framing stage and is almost ready for sheetrock. The outside of the home looks amazing with the choices we made. We couldn't be happier!
Courteous and professional staff. Very accessible during planning and design phase.
Same as above, design center was a struggle but the construction process has been outstanding. Problems were addressed and resolved in a timely manner. I appreciate the team letting us know when problems are faced and how they plan to resolve it. It gives us faith in the process knowing there is transparency.
The team has always been wonderfully professional and organized.
The quality of the build so far (into framing) has been outstanding. Some of the design center items were out of budget even though they seemed to be standard. I recommend considering this in the future. Maybe show examples of how much budget gets you what. Overall, I think we are getting a fair and reasonable value for our money.
Ryan and Heather were extremely helpful during the sales process. Heather is a superstar! She made us feel important and always found the answer to our questions. She responded quickly every time and went above and beyond throughout the process. Ryan has also been excellent at answering our questions and making sure we understand the process.
Heather, because she always went above and beyond. And the construction team! They have done excellent work at creating our home and the quality is outstanding so far.
Our experience with Compass Homes has been great. They have went above and beyond our expectations. Any problem that we ran into they were great to immediately get it resolved . Would recommend to anyone looking for a smooth home building process.
Ryan was awesome to work with—always very knowledgeable and friendly and helpful. Super guy! Aaron also did a great job of breaking down & documenting the payments & bills. David was a terrific day-to-day person who worked very hard to get everything done, and done well, and was also very nice, helpful & informative. Outstanding team.
Terrific job of helping us build our dream garage! They were very patient with our lack-of-building knowledge, and helped us learn and make a better product as we went. Very satisfied (and pleased) with their willingness to work with customer on custom building. Thank you!
Is just what we wanted and dreamt about. Thank you, Compass Homes!
Highly recommended and would definitely call again for future building needs!
I have a lovely quality home, but I suppose the best part was how good Compass Homes Alabama was to work with. If any issue did come up it was handled promptly and professionally.
The communication was good and the customization was phenomenal. They did everything how we wanted.
They built a beautiful house for a fair price. They were flexible enough to meet all my needs.
The build quqlity is excellent and I truly love the home. It was a tough site to build on and they were able to implement all the custom feature I wanted.
Quality of the home. Foam insulation is amazing. Stamped concrete patios are excellent. Cabinetry is exceptional. Flooring is excellent.
I was satisfied overall with everything.
They kept the price in line and that is what I wanted.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Compass Homes Alabama as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys