It has been one of the worst experiences that I have ever had dealing with a company before in my life.
had i known in advance that this was the final finish i was going to receive, i would have shopped elsewhere. if i had built this house, i certainly wouldn't put my name on it.
We didn't have a good experience.
I would like to recognize Veronica for her exceptional service.
I didn't care much for the craftsmanship, the quality. He didn't treat it like his own, and he just went in and did what he had to do to be finished.
They were able to accommodate special modifications to allow for handicapped son.
Laura Roche is an outstanding employee with great people skills
What was expected
Bathrooms very nice. Great job in the kitchen, the rest of the house very nice.
I would advise friends to buy from Bob Ward if they want a quality home.
All communications on a corporate level were so clearly designed to protect and accommodate Bob Ward Companies only, that I never felt valued as a customer. The development business is inherently risky and documentation shifted as much risk as possible to the buyer, who is not the party making a profit. I do, however, commend the construction manager, Jeff, for his attention and flexibility.
We absolutely love our Somerset from Bob Ward! It's a beautiful house with a sensible layout and our team at BW did an awesome job making our dream house come true! We worked with Clark and JoAnna in the sales/design process, Megan came on board about mid-way through our build, and our superintendent was Victor. All were a great team of people to work with. Everyone has asked me if I would build with Bob Ward again and the answer is a resounding yes!
Working on a class action lawsuit with the rest of my neighbors.
We went with Bob Ward because we thought they were a reliable builder. Too many issues and no satisfaction.
We did some research on builders in the Bel Aire area. We were moving from out of state so it was very important to us to get a reputable builder if we were going to buy new versus resale. The experience we had with Bob Ward homes was flawless from time of contract till closing with very little stress. We love our home and neighborhood.. The floor plans offered were exactly what we wanted for downsizing. Location was perfect for our needs.
Veronica was very prompt in answering any questions we had during the building process. Being an out of town buyer this gave us confidence that our home was being built properly.