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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by William F.
Northfield, OH, on Apr 17, 2017
The entire team from Service Master did a great job when our basement flooded. They were at our home right a way and took lots of time explaining the process and making sure we were comfortable with the work they were doing. Definitely a great company to work with.
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Answers from contractors near Eastlake, OH
Is it natural for water main to drip after it is turned on after 3 weeks shut off ? We had shut it off and drained before going on vacation
Pat Moran of Window World of PennOhio PRO answered:
Jan 15, 2019
Just behind the valve handle there is a "packing nut" that sucures the shut off valve into the body of the unit. Take a cresent wrench and tighten up that nut and this should stop that leak. No need t ... read more
What is the best brand for natural gas stand-by generators to do the whole house
Rob Myers of Myers Homes PRO answered:
Nov 29, 2014
We've used Kohler generators for years and had great experiences both from the sales staff and the service staff. They have great options now for the transfer switches with options for locking out spe ... read more
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