At WindowPRO, we pride ourselves on presenting the best quality replacement windows, patio doors, and entry and storm doors. WindowPRO serves the 'do-it-for-me' homeowners who want simple, reliable solutions for replacing old windows with low-maintenance, energy-efficient, custom-made windows. Privately owned for 5 generations, the WindowPRO team has a combined 200 years of experience in the window and door industry. WindowPRO is convinced that quality and service are the true determinants of the company's future success. We stake our reputation on providing highly effective and responsive services. Our history, expertise and dedication to our customers make us a leader in window and door replacement. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (6792)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, WindowPRO relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of WindowPRO in Columbus, OH; Dublin, OH; Westerville, OH; Strongsville, OH; Rocky River, OH; Westlake, OH; Cleveland, OH; Novi, MI; Parma, OH; Powell, OH; and 594 other cities in Michigan, Ohio and South Carolina.
In this report, WindowPRO has published a summary of the customer feedback they've received since they joined GuildQuality in April 2009. In that time, 4,227 out of 6,790 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
WindowPRO surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a WindowPRO customer, and if WindowPRO completed work for you after April of 2009 but you haven't yet received a survey, please let us know.
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