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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Glass Guru of Macedonia relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Glass Guru of Macedonia in Hudson, OH; Akron, OH; Cuyahoga Falls, OH; Twinsburg, OH; Northfield, OH; Aurora, OH; Macedonia, OH; Stow, OH; Brecksville, OH; Solon, OH; and 53 other cities in Ohio.
In this report, Glass Guru of Macedonia has published a summary of the customer feedback they've received since they joined GuildQuality in November 2017. In that time, 127 out of 388 customers (33%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2019.
Glass Guru of Macedonia surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Glass Guru of Macedonia customer, and if Glass Guru of Macedonia completed work for you after November of 2017 but you haven't yet received a survey, please let us know.
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