We specialize in residential remodeling driven by our clients’ priorities. Our company was founded in 1999 from one carpenter’s exceptional ability to find innovative remodeling solutions. He knew many homeowners were abandoning their hopes of more and better living space because contractors had told them “It can’t be done.” He also knew homeowners were investing large amounts of their time, money, and dreams planning projects they could not afford to build. They were victims of an outdated protocol: developing a complete design and only then enlisting a builder to price the work. Our carpenter saw that homeowners were all too often being led down paths of inefficiency, uncertainty, and, often, failure. They had no idea how much their job might cost, nor how long it might take to build, as they planned their projects. Our carpenter knew that the advice of a good builder in the earliest planning stages would mean that informed decisions could be made and that many more homeowners would no longer have their hopes dashed by “sticker shock.”
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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