Making Customers Smile Since 1962! Mr. Roof started as a small, family-owned business serving homes in Ann Arbor. Since then we have grown our company to Cincinnati, Grand Rapids, Louisville, Lexington, Nashville, and Raleigh. We have become one of the largest residential roofers in the country, and have the 2016 Residential Roofer of the Year award to back our service promise. More
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mr. Roof Ann Arbor relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mr. Roof Ann Arbor in Detroit, MI; Ann Arbor, MI; Ypsilanti, MI; Livonia, MI; Canton, MI; Westland, MI; Warren, MI; Belleville, MI; Southfield, MI; Brighton, MI; and 137 other cities in Michigan and Ohio.
In this report, Mr. Roof Ann Arbor has published a summary of the customer feedback they've received since they joined GuildQuality in April 2012. In that time, 1,018 out of 1,634 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
If you are a Mr. Roof Ann Arbor customer, and if Mr. Roof Ann Arbor completed work for you after April of 2012 but you haven't yet received a survey, please let us know.
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