Just walk down to your basement and you know it immediately - the basement is different than any other area of your home. In general, basements are cooler, more humid and prone to moisture. They also have plumbing and other mechanical equipment that, when covered with drywall, become difficult and costly to access. Owens Corning knew there had to be a better way to finish the basement. Reviews from homeowners show that the features of the Owens Corning Basement Finishing System can provide a number of advantages over traditional finishing methods. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Owens Corning Basement Finishing System relies on our customer surveying to help them deliver an exceptional customer experience.
In this report, Owens Corning Basement Finishing System has published a summary of the customer feedback they've received since they joined GuildQuality in January 2013. In that time, 1,358 out of 2,456 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
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