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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
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Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by George A.
Milwaukee, WI, on Jun 09, 2017
He was very professional and if I had any questions or problems he addressed it right away. He did an excellent job here.
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Answers from contractors near Sussex, Wisconsin
We had new quartz countertop installed in our kitchen and shortly after a plate was dropped on the countertop - the plate broke and scratched the counter
Nick Sannes of S.J. Janis Company, Inc. PRO answered:
Jan 14, 2016
I would call a local company that sells quartz countertops and find a service rep that can come out and handle the repair properly. This will ensure that it is repaired by a professional. First I woul ... read more
I'm thinking about remodeling my kitchen, but have been cautioned to build in a substantial "cushion" for change orders. What is a change order exactly?
Glen Borkowski of DreamMaker of Orland Park PRO answered:
Jan 14, 2015
A change order is written (or at least should be) any time there is a 'change' in the original scope of work for your project. It documents this 'change' and any additional cost (or credit) that you a ... read more
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