We had 2 companies work with us, and Mark 1 was the second. They did fine.
I was unable to get Mark 1 to respond to scheduling questions after they did not meet agreed upon schedules. They were also unresponsive to AllState Insurance who uses them as a "preferred" provider.I have a large family & get that things come up & things happen - all I ask is that you communicate when it does happen & we will adjust accordingly. Not saying anything & then just not showing up when scheduled & not responding to phone calls checking on the status is not acceptable. Unless you truly do not care when the work is finished or being apprised of status along the way, I do not recommend.
I already did.
We only recommend suppliers and sales people that are knowledgeable professional and customer service oriented 100 percent of the time. Kieffer's and Kristin Cossa have never let us down while many other companies have for one reason or another. Kiefer's and Kristin make our work as designers easy a... more
What a great experience we had with our designer, Patti. Going in, we had good ideas, we thought but, Patti helped us visualize them and turn them into a much better design. In the end, we were able to get a photo-realistic design of our new bathroom as if it were already completed. Highly recommend... more
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