At A-1 Basements, we are neat and clean, on-time, reliable and affordable. From moving your washer/dryer and covering it with plastic to cleaning up each day, we take care of all the details so you don’t have to. We do NJ Basement Waterproofing and Foundation Crack Repairs and Mold Remediation and all things Basement Related.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Basement remodel (21)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, A-1 Basement Solutions relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of A-1 Basement Solutions in Scotch Plains, NJ; Bound Brook, NJ; Plainfield, NJ; Colts Neck, NJ; Clark, NJ; Cranford, NJ; Bridgewater, NJ; Cedar Grove, NJ; Mountainside, NJ; Metuchen, NJ; and 7 other cities in New Jersey.
In this report, A-1 Basement Solutions has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 8 out of 21 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2017.
A-1 Basement Solutions surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a A-1 Basement Solutions customer, and if A-1 Basement Solutions completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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