At JM Design Build we know that hiring a contractor can be an overwhelming and even scary process, so we go the extra mile to make sure our customers are completely comfortable and trust us to work on their home.
By following these basic principles, JM has grown and prospered, and hundreds of satisfied homeowners have told their friends and family members about the superb service and workmanship of JM Design Build.
We are proud to have maintained an exceptional level of customer satisfaction, and will continue to provide our customers in the Greater Cleveland Area with quality construction and home improvement services for years to come. With nearly 30 percent of our new customers coming to us from referrals, it's no secret that our customers are truly pleased with the work we do.
Our jobsites are known for being especially clean and well-run, and all our workers are respectful and polite. For over THREE generations our family has been providing the community with ideas, designs, and insight into the renovation business. Our goal is to build your dream.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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