HILLTOP POOLS AND SPAS, INC. was named one of the “Top 50 Pool Builders in the USA” by Pool and Spa News. Pool builders across the United States were evaluated in several areas including the total number of pools built, customer service, certifications, industry involvement, employee retention, as well as advertising and social media presence. Our company was also nationally recognized as number #3 in Customer Service, #4 in Staffing and #1 in Social Media by Pool and Spa News. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Swimming pool (194)
Pool remodel (188)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
Matt, Shane, and Kelly were all great.
The staff was really nice. The installation staff was really great.
The pool is breathtaking.
I was completely satisfied.
We love our pool.
I want to recognize Britney. She did a great job.
The crew and the workers were outstanding. They were very helpful, polite, and hardworking.
I would give them a 10 if I could.
Shane was knowledgeable and a wonderful person to work with. He understood what we wanted and went out of his way to exceed our expectations. The pool was completed ahead of schedule.
The build crews and our PM, Shane, were fantastic. Quality work and a great attitude. Can't remember the name of the man who did our dig, but that guy was awesome. The stonework was also incredible.
I am considering placing a pool in my back yard. What should I know before i begin this process?
You should decide if you want above ground or in-ground. If you decide to go with in-ground, you should do some research on vinyl liner compared with concrete. :-) Good Luck!
As a GuildQuality Guildmember, Hilltop Pools and Spas, Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hilltop Pools and Spas, Inc in Mcdonough, GA; Fayetteville, GA; Marietta, GA; Newnan, GA; Atlanta, GA; Canton, GA; Macon, GA; Alpharetta, GA; Senoia, GA; Milton, GA; and 51 other cities in Georgia and Florida.
In this report, Hilltop Pools and Spas, Inc has published a summary of the customer feedback they've received since they joined GuildQuality in April 2013. In that time, 133 out of 194 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
Hilltop Pools and Spas, Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hilltop Pools and Spas, Inc customer, and if Hilltop Pools and Spas, Inc completed work for you after April of 2013 but you haven't yet received a survey, please let us know.
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