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Custom View LLC

19 ratings
2107 Dabney Road, Richmond, VA 23230(804) 523-1167
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About this company

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Custom View LLC

Custom View is a window and door specialty company. We provide windows and doors to the residential and light commercial markets. We don’t sell other building materials, therefore we can better focus on our areas of expertise.

We believe the formula for success is pretty simple….We do what we say we’re going to do, we accept responsibility for our mistakes and we endeavor to make your job easier whether you are the architect, designer, contractor, owner….or manufacturer….

We have a service manager on staff and service the products we sell. We don’t rely on our manufacturers’ to provide service and this is one reason we enjoy such a loyal customer base.

Types of work

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Doors

Window & door replacement

Windows

Most helpful reviews

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Clearly, given my ratings, I cannot say enough good things about Custom View. I am trying to do more business with them as I have it. Scott and his staff have always been just the best in accommodating us as a true trade partner. In a world where so many businesses regularly let you down, Custom View...
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When the project requires detail and high level quality Custom View is my first call. I know that if any issues arise that they will be there to help come up with solutions and resolve problems.
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Unmatched level of knowledge integrity, expertise and professionalism. Custom View is a rare find among suppliers and vendors in general. Outstanding service and support.
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Scott Wagner and his staff are extremely knowledgeable of their many products and always provide great expertise and advice, both before, and most importantly after the sale! I have been a loyal customer for 20 years!
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As an architect, it's always a pleasure to work with Custom View. They listen and work to give you the best product for your project.
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Answers from contractors near Richmond, VA

Do I have any recourse for a builder not installing gutters as shown in the plan/drawings? Bought 2 1/2 years ago.

Kyle Martin of BK Martin Construction, Inc. PRO answered:

May 6, 2019
Were the gutters included in a line item on the proposal or contract?
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Can vinyl shutters be painted? We have some shutters that were black but have since become very faded.

WoW Home Solutions answered:

Aug 15, 2014
The shutters on my own home are painted, although not well.  I think the consideration becomes is when the cost of painting them approaches about 70% the cost of new.  Shutters aren't terrible expens ... read more
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