The Remodeling Company has been providing Hampton Roads with a full range of services since 2006. We build rooms, we build decks, we build trust, we build excellence. More than half of our clients are referrals from satisfied customers, and many of those clients do repeat business with us. At the Remodeling Company, excellence is built in. We’re your partners from the start, working with you to design your project, define your budget, and navigate the remodeling process.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (42)
Basement remodel (41)
Bathroom remodel (41)
Whole house remodel (41)
Exterior painting (1)
Kitchen cabinetry (1)
Replacement roof (1)
Roof repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, The Roofing Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of The Roofing Company in Norfolk, VA; Hampton, VA; Newport News, VA; Virginia Beach, VA; Chesapeake, VA; Franklin, VA; Yorktown, VA; Suffolk, VA; Williamsburg, VA; Toano, VA; and 3 other cities in Virginia.
In this report, The Roofing Company has published a summary of the customer feedback they've received since they joined GuildQuality in October 2017. In that time, 19 out of 46 customers (41%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
The Roofing Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a The Roofing Company customer, and if The Roofing Company completed work for you after October of 2017 but you haven't yet received a survey, please let us know.
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