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Soft-Lite

5,738 ratings
10250 Philipp Pkwy., Streetsboro, OH 44241(330) 528-3400
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About this company

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Soft-Lite

Founded in 1934, Soft-Lite operates an award-winning 200,000 square-foot plant featuring advanced robotic manufacturing equipment, AAMA test lab and office facility. The company operates distribution centers in Baltimore, Md, and Charlotte, N.C. Executives point out that Soft-Lite is a fiscally conservative company and continues to re-invest profits back into the business. More

GuildQuality Member
Guildmember
Since 2010

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Window Nation - Greater Baltimore

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All of you is very friendly.
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    • Window Nation - Cleveland Ohio

    Review by

    Window Nation did a really good job and they were very efficient.
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    • Window Nation - Cleveland Ohio

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    All parties (the salesperson, the measurer, and the installers) showed up on time and were professional. Answered all questions and addressed all concerns.
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    • Window Nation - Delaware Valley

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    From start to finish, a well-organized job. All our questions were answered in a timely manner and to our satisfaction. Minor damages to screens at installation were corrected swiftly and without question. Quality of the windows VERY noticeable, with the cooling comfort level in our home on this hot...
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    • Window Nation - Northern Virginia

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    I highly recommend the Window Nation Sales Representative, Installation team and of course the product. They ar e a beautiful addition to our home, making the sunroom brighter, more comfortable from sun control, and actually seem more spacious with the new window configuration.
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    • Window Nation - Cleveland Ohio

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    Highly recommend!
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    • Window Nation - Cleveland Ohio

    Review by

    I highly recommend Window Nation.
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    • Window Nation - Cleveland Ohio

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    I thought they were professional. They did exactly what they said they would do. I was fully satisfied.
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    • Window Nation - Delaware Valley

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    Very professional
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    • Window Nation - Cleveland Ohio

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    I am very unsatisfied with the windows. It is not quality workmanship. They messed up my window order three times. I am very upset and I am going to call to let them know.
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    Affiliations

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    • GuildQuality
    • American Architectural Manufacturers Association
    • Better Business Bureau
    • Efficient Windows Collaborative
    • ENERGY STAR

    More about Soft-Lite

    As a GuildQuality Guildmember, Soft-Lite relies on our customer surveying to help them deliver an exceptional customer experience.

    In this report, Soft-Lite has published a summary of the customer feedback they've received since they joined GuildQuality in December 2010. In that time, 12,956 out of 21,707 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.

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