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Soft-Lite

5,276 ratings
10250 Philipp Pkwy., Streetsboro, OH 44241(330) 528-3400
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About this company

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Soft-Lite

Founded in 1934, Soft-Lite operates an award-winning 200,000 square-foot plant featuring advanced robotic manufacturing equipment, AAMA test lab and office facility. The company operates distribution centers in Baltimore, Md, and Charlotte, N.C. Executives point out that Soft-Lite is a fiscally conservative company and continues to re-invest profits back into the business. More

GuildQuality Member
Guildmember
Since 2010

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Window Nation - Pittsburgh

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I would never recommend these people ever, They were rude on the phone when discussing my situation as if the problems I was experiencing was my fault.The windows were very expensive and I felt once the sale was made that they were no longer concerned.
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    • Window Nation - Cleveland Ohio

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    So far I am very satisfied. Every looks fine.
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    • Window Nation - Cleveland Ohio

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    They did an outstanding job. Michael is an individual I would strongly recommend for his advice. He was no pressure!
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    • Window Nation - Cleveland Ohio

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    I am very pleased with the quality of the windows and the workmanship of the employees who came to my home.
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    • Window Nation - Greater Baltimore

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    The installation crew was fantastic!
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    • Window Nation - Cleveland Ohio

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    The people were awesome! So respectful of our property and the cleaned up and was done in a timely manner. I would recommend and use them again.
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    • Window Nation - Cleveland Ohio

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    Our experience with window nation was professional , the workmanship was outstanding. the workers were friendly and answered any questions regarding the windows.
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    • Window Nation - Cleveland Ohio

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    From the start of our experience with Window Nation, my wife and I have been nothing but satisfied. Steve in sales did everything he could to get us the best product and to fit our budget. The installation appointment was easy to make. The installers were professional, kind, and diligent, finishing ahead...
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    • Window Nation - Delaware Valley

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    They were very professional and did a great job.
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    • Window Nation - Delaware Valley

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    I was really impressed with the job they have done.
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    Affiliations

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    • GuildQuality
    • American Architectural Manufacturers Association
    • Better Business Bureau
    • Efficient Windows Collaborative
    • ENERGY STAR

    More about Soft-Lite

    As a GuildQuality Guildmember, Soft-Lite relies on our customer surveying to help them deliver an exceptional customer experience.

    In this report, Soft-Lite has published a summary of the customer feedback they've received since they joined GuildQuality in December 2010. In that time, 12,375 out of 20,671 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.

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