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Soft-Lite

5,567 ratings
10250 Philipp Pkwy., Streetsboro, OH 44241(330) 528-3400
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About this company

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Soft-Lite

Founded in 1934, Soft-Lite operates an award-winning 200,000 square-foot plant featuring advanced robotic manufacturing equipment, AAMA test lab and office facility. The company operates distribution centers in Baltimore, Md, and Charlotte, N.C. Executives point out that Soft-Lite is a fiscally conservative company and continues to re-invest profits back into the business. More

GuildQuality Member
Guildmember
Since 2010

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Window Nation - Cleveland Ohio

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Just orders second batch of windows. Great service and product.
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    • Window Nation - Cleveland Ohio

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    We are very satisfied.
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    • Window Nation - Cleveland Ohio

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    They were very professional and geared to their job.
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    • Window Nation - Cleveland Ohio

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    They were very professional and friendly. They explained everything. I enjoyed having them here.
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    • Window Nation - Delaware Valley

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    They were timely and very professional!
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    • Window Nation - Cleveland Ohio

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    We were very satisfied with Window Nation and I would recommend them to anyone.
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    • Window Nation - Cleveland Ohio

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    Professional, courteous and quality from beginning to end.
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    • Window Nation - Columbus Ohio

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    I do not normally voice my opinion when it comes to reviews but I feel it is necessary to let others know how our experience was so this doesn't happen to them. We ordered our windows through an inside sales job early April and sent photos of every window we wanted replaced. After we sent the photos,...
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    • Window Nation - Delaware Valley

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    the entire experience was excellent. The communication was very good and the entire proces The instas worked as promised. The installation was also excellent. Installers were friendly and helpful. They explained what they were doing, worked efficiently and did a fantastic job of cleaning up after...
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    • Window Nation - Cleveland Ohio

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    Window Nation did a great job. They did not leave any mess at all.
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    Affiliations

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    • GuildQuality
    • American Architectural Manufacturers Association
    • Better Business Bureau
    • Efficient Windows Collaborative
    • ENERGY STAR

    More about Soft-Lite

    As a GuildQuality Guildmember, Soft-Lite relies on our customer surveying to help them deliver an exceptional customer experience.

    In this report, Soft-Lite has published a summary of the customer feedback they've received since they joined GuildQuality in December 2010. In that time, 12,743 out of 21,316 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.

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