Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how they performed the services and their communication. They explained everything to me. They were on time and did the work in a timely manner. Whenever I had questions, I could always call Shannon.

Recognized Excellence

Recognized Excellence - I would recognize Shannon for exceptional service. She was excellent. She was the initial person I talked to, and she helped me select the color. She was absolutely wonderful. She always had an answer for me, and she worked very hard to resolve an issue. I would also recognize the roofer, Eric, for exceptional service. He did outstanding work. He communicated with me very effectively, listened to my concerns, and quickly resolved them.

Additional Comments

Additional Comments - I highly recommend Team Roofing to anyone. Again, Shannon was very professional and was always there to answer any questions. She helped me get any issue resolved quickly.

Recognized Excellence

Recognized Excellence - Eric Castellan and Brock

I have recommended Team Roofing to 4 people who ended up using them. They do good work and are on time and finish when stated pending weather. However everyone should review the written contract to make sure it covers all details on what the customer expects to be accomplished. People fail to use contracts to protect themselves and the contractor to make sure everyone is on the same page. I Recommend Team Roofing to others.

Areas Of Satisfaction

Areas Of Satisfaction - They don't goof off. they take 15 minute breaks and are back on the job. Clean up was excellent and workmanship is good.

Everybody was nice and easy to deal with. The work was done on time and to specification. Great job!

Areas Of Satisfaction

Areas Of Satisfaction - Ryan came out right away and got up on the roof, got measurements, and was knowledgeable enough to deal with my insurance. He met me at my work to get papers signed instead of me having to take off work to take so that was nice.

Recognized Excellence

Recognized Excellence - I would like to recognize Ryan Boyette for his exceptional service.

I'm very pleased with them!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the time it took to do the job. They got it done in a day. The crew was very organized.

Current Referrals

Current Referrals - I gave them a few referrals. They have done our entire neighborhood.

Recognized Excellence

Recognized Excellence - I would like to recognize Brent Stanley and Becky from the office for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the end result, it was very good.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that it looked great and they did a good job.

Installation Crew

Installation Crew - They did a good job.

Clean & Safe

Clean & Safe - There was little dirt and excess material left.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timing, it was very fast. Everyone needed new roofs due to the bad storms and they got it done really fast. The timing was perfect.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my overall experience. I did not have any problems and they fixed the problem.

Recognized Excellence

Recognized Excellence - I would like Brent and Mr. Jeffers for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Communication...this is what is lacking from so many service providers. We are very happy not only with the work performed, but also with the communication leading up to the job itself.

Recognized Excellence

Recognized Excellence - My dealings were with Kip. Professional, personable and kept his word(s).

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness and quality work

Areas Of Satisfaction

Areas Of Satisfaction - Quick and professional with Herb a a great easy to reach representative.

Recognized Excellence

Recognized Excellence - Herb Childers

Areas Of Satisfaction

Areas Of Satisfaction - Very responsive / professonal

The team that we got was very organized and they knew what they were doing! They were like a well-oiled machine. They were very proficient!

Appointments & Meetings

Appointments & Meetings - That's would be a 5!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the service, professionalism, and the contractor was very helpful. He gave us a lot of advice.

Current Referrals

Current Referrals - I would recommend them for a roof for sure!

Recognized Excellence

Recognized Excellence - They all did a wonderful job! Especially the project manager! He was very helpful.

Problem Resolution

Problem Resolution - There were no problems.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with getting the work done!

Recognized Excellence

Recognized Excellence - Everyone was good! The guys that did the roofing, Ryan, and the whole crew were just great!

I would recommend Team Roofing and Construction, LLC for roofing. They are knowledgeable and they are helpful working with the insurance agency.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timely way they came.

Recognized Excellence

Recognized Excellence - I would like to recognize Herb and the lady in the accounting office for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the way they did the seams and valleys on the roof.

Areas Of Satisfaction

Areas Of Satisfaction - I'm most satisfied with the value.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with speaking with the person that came to get the information.

Recognized Excellence

Recognized Excellence - I would like to recognize Ryan Boyette for his exceptional service. I spoke with a lady in the office and she was really helpful too.

Well organized and professional.

Areas For Improvement

Areas For Improvement - None that I can think of

Areas Of Satisfaction

Areas Of Satisfaction - Well motivated work crew

Current Referrals

Current Referrals - I have some of jessica cards to hand out

Recognized Excellence

Recognized Excellence - Jessica stay in touch and follow ups. All of the work crew did a great job, dont know their names

Additional Comments

Additional Comments - Jessica kept me informed on progress. All of the workers are very hard workers and i was well pleased.

Areas Of Satisfaction

Areas Of Satisfaction - Knowledge of roofing materials, and updated venting system

Recognized Excellence

Recognized Excellence - Everyone done a great job, the salesman and office personel

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the workers. Everyone, including the salesperson, Jane, and the installers met all of my expectations and were professional.

Recognized Excellence

Recognized Excellence - James and Stacy were great.