They were pretty far away. They had a 40 minute drive. So that was the only problem for them.
Excellent customer service.
This was my first time in this type of a situation and I wish I had been helped to understand the process a little better.
Reynolds made one of the difficult times of my life easier.
The people who did the work were friendly and really nice, and the work looks good. The problem was that they would disappear for weeks at a time with no notice, so the job that was promised as taking 2 weeks ended up taking 3 months.
I was very pleased with Wayne and the Reynolds Restoration company. Your employees worked hard, were very professional and caring of my home. We were kept up to date as to reports and consultations and other events that happen when reconstructing a home. I have already told people about your company and the nice experience (through a terrible time) it was. Keep up the good work, we are very happy with Reynolds and its employees.
I got excellent service from Reynolds Restoration Services.
The only suggestion is to possibly offer alternatives for jobs. Instead of ripping up my deck and a concrete slab they could have gone out 8 feet and found the pipe in the grass and get my clog that way. Otherwise, all techs and phone individuals were very helpful.
Working with David is always a pleasure. He's honest, trustworthy and very detailed. He's also very kind to my dogs and child.
Every aspect of my experience with Kieffer's was handled professionally.
Prompt courteous service. Pick up and delivery as promised.
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