The process went very smoothly from the salesman to the installation, then completion. Everybody was nice and friendly and kept me informed along the way.

Work done on time good clean up good service good product

Amazing workers!!!project turned our great!!!

Clean

Clean - They cleaned up so well, even leaned the door going out!

Communication

Communication - Asked my opinion on every step of the process

Quality Of Materials

Quality Of Materials - Excellent quality products

Quality Of Workmanship

Quality Of Workmanship - The two guys were meticulous in everything they did, top notch

Problem Resolution

Problem Resolution - They even had to replace the subfloor and still got the project done in one day, I have never met harder workers!

Schedule

Schedule - On time and done in one day! Amazing 😎

Value

Value - At first we thought it was a bit pricey , but after the quality workmanship and quality product, we are very pleased!

Recognized Excellence

Recognized Excellence - The two workers!!! Miguel and Louis

Areas For Improvement

Areas For Improvement - I’m thinking really hard on this, I can’t think of anything

Areas Of Satisfaction

Areas Of Satisfaction - Again, the two workers and the products

Additional Comments

Additional Comments - It was a great experience, we were worried , and it turned out amazing !

I just had my new master shower intallation done and I am very haapy with the results.

Clean

Clean - They left my place very clean.

Recognized Excellence

Recognized Excellence - Bryan and Rob were very professional and I am very pleased with my new shower

Areas For Improvement

Areas For Improvement - NONE

Areas Of Satisfaction

Areas Of Satisfaction - Everything that was done is to perfection

Additional Comments

Additional Comments - I am glad that I chose Luxury Bath for my new shower installment.

Recognized Excellence

Recognized Excellence - I would like to recognize that the whole team was great. From Arvin the salesperson to the installers to the tradesmen, everyone was terrific.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as they gave me exactly what they promised.

Recognized Excellence

Recognized Excellence - Your salesman and workers were great 👍

Areas Of Satisfaction

Areas Of Satisfaction - Very happy with job

Recognized Excellence

Recognized Excellence - The salesman who visited us and the 2 workers who installed

Additional Comments

Additional Comments - Great company and excellent workmanship

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Additional Work Needed

Additional Work Needed - I do not have a time frame at this time.

Additional Comments

Additional Comments - They did a great job! I possibly will leave a Google review after the survey.

They were very easy to work with, and the workmanship was top-notch.

Quality Of Workmanship

Quality Of Workmanship - I would rate it 5 stars plus for the quality of the workmanship.

Sales Knowledge

Sales Knowledge - I give a 5 plus for the salesperson. He was very good.

Recognized Excellence

Recognized Excellence - I would like to recognize the installation crew. They were exceptional and extremely good. Also, I would like to recognize the salesman. Everyone I worked with was very good. I have dealt with contractors all my life, and I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

The installer did a very good job at installing the walk in shower.

Types of work

Types of work - They removed my bathtub and replaced it with a walk in shower.

Communication

Communication - They communicated effectively.

Quality Of Materials

Quality Of Materials - So far, so good.

Recognized Excellence

Recognized Excellence - Justin, the sales representative, was great.

Areas Of Satisfaction

Areas Of Satisfaction - All areas were covered and dealt with during completion.

I had a great experience from start to finish. The installers were immaculate.

Value

Value - It was expensive.

Recognized Excellence

Recognized Excellence - Justin, Bryan, and Chris provided exceptional service.

Areas For Improvement

Areas For Improvement - The company did not fall short of expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work exceeded expectations.

Additional Comments

Additional Comments - It was great from start to finish.

Recognized Excellence

Recognized Excellence - I would like to recognize Mario and Antonio. They were the ones who installed, and they were great.

Areas For Improvement

Areas For Improvement - They did not fall short of expectations at all. They were great.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded expectations. They did excellent.

Referral Request

Referral Request - I know who I will call when one of my neighbors decides. I will refer a lot of people to them.

Additional Comments

Additional Comments - I love taking showers now, if anything. I could probably take like ten a day.

No complaints, Anthony and Mario did a great job.

Problem Resolution

Problem Resolution - There was no problems.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath exceeded my expectations with everything.

Both workers that came were very cordial, mannerly, respectful, and hard hard workers. To do my kitchen it took them three days in a row over an hour and a half to come and do my kitchen in Pennsylvania from New Jersey.

Absolutely recommend to anyone looking for a bathroom remodel

Recognized Excellence

Recognized Excellence - Jon and Bryan were A+

Clean

Clean - Left my house extremely clean

Problem Resolution

Problem Resolution - Had a question about something I was billed for. Resolved with one call

Schedule

Schedule - Installers were here at 8 am on the dot and got right to work

Recognized Excellence

Recognized Excellence - The two gentlemen who installed the shower

They came on time and were efficient. That meant a lot. If they said they would be here at 7:00 or 8:00, they were here. They worked diligently.

Communication

Communication - They did for sure.

Value

Value - It was a little pricey, but they did a nice job.

Recognized Excellence

Recognized Excellence - The installers were very good!

Knowledgeable

Knowledgeable - The two installers did good work and kept us informed.

Referral Request

Referral Request - I do not know anyone who would bed interested at this time.

They did an excellent job of meeting my short term deadline. Within a week I met with the salesman, had the pre-installation meeting, and had the entire job completed!
I was impressed with the quality workmanship and the technical expertise of my installation team.

I had a very pleasant experience with Luxury Bath, not just because the product was good.

Quality Of Workmanship

Quality Of Workmanship - I would rate the quality of the workmanship a six if I could.

Recognized Excellence

Recognized Excellence - Everyone at Luxury Bath was really good.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath met my expectations with the installation being done on time. They exceeded my expectations because I did not expect them to be so friendly.

Additional Work Needed

Additional Work Needed - I do have a tub or shower that I would like updated, but I am not sure it can be done. My time frame for that is a year or less.

Referral Request

Referral Request - There are a couple of people I have recommended to Luxury Bath, and I will call Luxury Bath to give them the contacts.

Additional Comments

Additional Comments - The friendliness of the contractors from Luxury Bath made it seem like you were talking to a salesperson because they were so helpful.

Recognized Excellence

Recognized Excellence - I would like to recognize the two workers who came here. I do not remember their names.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. The workers who were sent out were very nice, and I would recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - We had an issue with nails popping through the next wall, and they responded the same day to fix it.

Recognized Excellence

Recognized Excellence - The salesperson, Marvin Moskowitz, was wonderful. He was knowledgeable, thorough and professional and never once pressured us to make a quick decision. He offered us options in order to make a good decision. The installers, Anthony and Mario, were also great; started on-time and were done by 3:45pm.

Areas Of Satisfaction

Areas Of Satisfaction - Installation speed; quality of materials

Referral Request

Referral Request - I will definitely recommend Luxury Bath to family and friends; however, cannot say anyone is ready for a remodel.

Price was good, materials were fine and promises kept. One doesnt always get all that in a home repair job. Very much appreciate and will let friends know.

Communication

Communication - Trish and Irene called me regularly.

Quality Of Workmanship

Quality Of Workmanship - Brian and Makai were super professional and competent.

Professional & Organized

Professional & Organized - Oh my goodness. Even on the coldest week of the year, with a foot of snow on the ground, we made it work and a 1-day installation.

Sales Knowledge

Sales Knowledge - He convinced us with a price and materials that didn't make sense to turn down.

Recognized Excellence

Recognized Excellence - Douglas who convinced us that the pattern we chose was dark enough.

Referral Request

Referral Request - Not yet, but we will mention them to dozens of people we know.