Amazing workers!!!project turned our great!!!

Clean

Clean - They cleaned up so well, even leaned the door going out!

Communication

Communication - Asked my opinion on every step of the process

Quality Of Materials

Quality Of Materials - Excellent quality products

Quality Of Workmanship

Quality Of Workmanship - The two guys were meticulous in everything they did, top notch

Problem Resolution

Problem Resolution - They even had to replace the subfloor and still got the project done in one day, I have never met harder workers!

Schedule

Schedule - On time and done in one day! Amazing 😎

Value

Value - At first we thought it was a bit pricey , but after the quality workmanship and quality product, we are very pleased!

Recognized Excellence

Recognized Excellence - The two workers!!! Miguel and Louis

Areas For Improvement

Areas For Improvement - I’m thinking really hard on this, I can’t think of anything

Areas Of Satisfaction

Areas Of Satisfaction - Again, the two workers and the products

Additional Comments

Additional Comments - It was a great experience, we were worried , and it turned out amazing !

I just had my new master shower intallation done and I am very haapy with the results.

Clean

Clean - They left my place very clean.

Recognized Excellence

Recognized Excellence - Bryan and Rob were very professional and I am very pleased with my new shower

Areas For Improvement

Areas For Improvement - NONE

Areas Of Satisfaction

Areas Of Satisfaction - Everything that was done is to perfection

Additional Comments

Additional Comments - I am glad that I chose Luxury Bath for my new shower installment.

Recognized Excellence

Recognized Excellence - I would like to recognize that the whole team was great. From Arvin the salesperson to the installers to the tradesmen, everyone was terrific.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as they gave me exactly what they promised.

Recognized Excellence

Recognized Excellence - Your salesman and workers were great 👍

Areas Of Satisfaction

Areas Of Satisfaction - Very happy with job

Recognized Excellence

Recognized Excellence - The salesman who visited us and the 2 workers who installed

Additional Comments

Additional Comments - Great company and excellent workmanship

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Additional Work Needed

Additional Work Needed - I do not have a time frame at this time.

Additional Comments

Additional Comments - They did a great job! I possibly will leave a Google review after the survey.

They were very easy to work with, and the workmanship was top-notch.

Quality Of Workmanship

Quality Of Workmanship - I would rate it 5 stars plus for the quality of the workmanship.

Sales Knowledge

Sales Knowledge - I give a 5 plus for the salesperson. He was very good.

Recognized Excellence

Recognized Excellence - I would like to recognize the installation crew. They were exceptional and extremely good. Also, I would like to recognize the salesman. Everyone I worked with was very good. I have dealt with contractors all my life, and I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

The installer did a very good job at installing the walk in shower.

Types of work

Types of work - They removed my bathtub and replaced it with a walk in shower.

Communication

Communication - They communicated effectively.

Quality Of Materials

Quality Of Materials - So far, so good.

Recognized Excellence

Recognized Excellence - Justin, the sales representative, was great.

Areas Of Satisfaction

Areas Of Satisfaction - All areas were covered and dealt with during completion.

I had a great experience from start to finish. The installers were immaculate.

Value

Value - It was expensive.

Recognized Excellence

Recognized Excellence - Justin, Bryan, and Chris provided exceptional service.

Areas For Improvement

Areas For Improvement - The company did not fall short of expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work exceeded expectations.

Additional Comments

Additional Comments - It was great from start to finish.

Recognized Excellence

Recognized Excellence - I would like to recognize Mario and Antonio. They were the ones who installed, and they were great.

Areas For Improvement

Areas For Improvement - They did not fall short of expectations at all. They were great.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded expectations. They did excellent.

Referral Request

Referral Request - I know who I will call when one of my neighbors decides. I will refer a lot of people to them.

Additional Comments

Additional Comments - I love taking showers now, if anything. I could probably take like ten a day.

No complaints, Anthony and Mario did a great job.

Problem Resolution

Problem Resolution - There was no problems.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath exceeded my expectations with everything.

Both workers that came were very cordial, mannerly, respectful, and hard hard workers. To do my kitchen it took them three days in a row over an hour and a half to come and do my kitchen in Pennsylvania from New Jersey.

Absolutely recommend to anyone looking for a bathroom remodel

Recognized Excellence

Recognized Excellence - Jon and Bryan were A+

Clean

Clean - Left my house extremely clean

Problem Resolution

Problem Resolution - Had a question about something I was billed for. Resolved with one call

Schedule

Schedule - Installers were here at 8 am on the dot and got right to work

Recognized Excellence

Recognized Excellence - The two gentlemen who installed the shower

They came on time and were efficient. That meant a lot. If they said they would be here at 7:00 or 8:00, they were here. They worked diligently.

Communication

Communication - They did for sure.

Value

Value - It was a little pricey, but they did a nice job.

Recognized Excellence

Recognized Excellence - The installers were very good!

Knowledgeable

Knowledgeable - The two installers did good work and kept us informed.

Referral Request

Referral Request - I do not know anyone who would bed interested at this time.

They did an excellent job of meeting my short term deadline. Within a week I met with the salesman, had the pre-installation meeting, and had the entire job completed!
I was impressed with the quality workmanship and the technical expertise of my installation team.

I had a very pleasant experience with Luxury Bath, not just because the product was good.

Quality Of Workmanship

Quality Of Workmanship - I would rate the quality of the workmanship a six if I could.

Recognized Excellence

Recognized Excellence - Everyone at Luxury Bath was really good.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath met my expectations with the installation being done on time. They exceeded my expectations because I did not expect them to be so friendly.

Additional Work Needed

Additional Work Needed - I do have a tub or shower that I would like updated, but I am not sure it can be done. My time frame for that is a year or less.

Referral Request

Referral Request - There are a couple of people I have recommended to Luxury Bath, and I will call Luxury Bath to give them the contacts.

Additional Comments

Additional Comments - The friendliness of the contractors from Luxury Bath made it seem like you were talking to a salesperson because they were so helpful.

Recognized Excellence

Recognized Excellence - I would like to recognize the two workers who came here. I do not remember their names.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. The workers who were sent out were very nice, and I would recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - We had an issue with nails popping through the next wall, and they responded the same day to fix it.

Recognized Excellence

Recognized Excellence - The salesperson, Marvin Moskowitz, was wonderful. He was knowledgeable, thorough and professional and never once pressured us to make a quick decision. He offered us options in order to make a good decision. The installers, Anthony and Mario, were also great; started on-time and were done by 3:45pm.

Areas Of Satisfaction

Areas Of Satisfaction - Installation speed; quality of materials

Referral Request

Referral Request - I will definitely recommend Luxury Bath to family and friends; however, cannot say anyone is ready for a remodel.

Price was good, materials were fine and promises kept. One doesnt always get all that in a home repair job. Very much appreciate and will let friends know.

Communication

Communication - Trish and Irene called me regularly.

Quality Of Workmanship

Quality Of Workmanship - Brian and Makai were super professional and competent.

Professional & Organized

Professional & Organized - Oh my goodness. Even on the coldest week of the year, with a foot of snow on the ground, we made it work and a 1-day installation.

Sales Knowledge

Sales Knowledge - He convinced us with a price and materials that didn't make sense to turn down.

Recognized Excellence

Recognized Excellence - Douglas who convinced us that the pattern we chose was dark enough.

Referral Request

Referral Request - Not yet, but we will mention them to dozens of people we know.

They provided excellent work in a timely manner, and they were very professional and efficient.

Recognized Excellence

Recognized Excellence - I would like to recognize Anthony who did the actual physical work installing it.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations with the whole project with their efficiency and timeliness of the work.

Additional Work Needed

Additional Work Needed - Both project have been completed.

Referral Request

Referral Request - I don't know of anyone at the moment. People are aware who are in a similar situation, and I have mentioned the company. They will decide, and I have given them the information.

Clean

Clean - The installers did cutting work outdoors, used drop cloths on all walking areas indoors, and cleaned up after themselves when done.

Communication

Communication - At no point in the process was I unsure of what happened next.

Quality Of Materials

Quality Of Materials - Nothing seems "cheap" or second rate. Very pleased.

Quality Of Workmanship

Quality Of Workmanship - Installers absolutely knew what they were doing, and dealt easily with 1947 construction oddities that would have stumped me, were I to have tried doing this conversion myself.

Problem Resolution

Problem Resolution - See previous comment.

Schedule

Schedule - Yes and no. They called me to ask if I'd like to have the work done one day earlier than the original work date. I immediately agreed with this change.

Value

Value - Turned a tired, rusty 1947 bathtub into a beautiful modern shower. I'm thrilled.