They were professional, organized, and knowledgeable. The crew was well-trained, and they worked well together. I am a former contractor, so I know how to spot people that have been trained to work together in an efficient team effort. The crew was very efficient and well organized. They also have an excellent working relationship with our solar installer.
We are very happy with everything that went on with our job.
They were very patient, knowledgeable, and very thorough in their explanation. The team was very nice and professional as well.
They are an excellent company and I would highly recommend them.
Wine Country Roofing did a great job! They did everything they said they would.
Wine Country Roofing was very professional and on time. They were also respectful of our stuff.
Your communication was comprehensive, your field staff was friendly and informed and the end product was high quality. We were given good advice, treated with respect and when a minor issue came up you didn’t hesitate for a second to make it right. We had an excellent experience. I look forward to working together again in the future.
I am so pleased that I chose Wine Country Roofing. They made a stressful time for me much easier.
Love working with them! Great service, quality product and reasonable pricing!
I would recommend them to anyone. They were great and never any problems!
They were very competent, very knowledgeable, and I got a good buy on the roof, gutters, and skylight.
We already have recommended them to a friend.
Did a professional job with minimum disruption. Recommend.
Areas Of Satisfaction - The whole thing from start to finish, was very easy and they gave us a fair deal. They did wha they were suppose to do and showed up on time. We are very satisfied!
Areas Of Satisfaction - I was most satisfied with my overall experience.
Recognized Excellence - I would like to recognize Max for his exceptional service.
Thank you to Jorge and the crew!
Review - Thank you to Jorge and the crew!
I was absolutely satisfied in every way.
Areas For Improvement - They exceeded my expectations in every way.
Current Referrals - I've already referred them, and they've gotten two more jobs since they did mine.
Recognized Excellence - Max provided exceptional service.
Review - I was absolutely satisfied in every way.
An idyllic family-run business, in that the lines blurred between blood and extended family, with good intent throughout. In my experience these guys did everything right from start to finish, glad I found them. Set up by Jorge and followed through by operations manager Hilario, each was an attentive and personable listener and had a total handle on their craft. Their crew also had a great attitude and were focused, motivated, polite, no bad apples anywhere, and yes, I'm a happy clam under my new roof.
Review - An idyllic family-run business, in that the lines blurred between blood and extended family, with good intent throughout. In my experience these guys did everything right from start to finish, glad I found them. Set up by Jorge and followed through by operations manager Hilario, each was an attentive and personable listener and had a total handle on their craft. Their crew also had a great attitude and were focused, motivated, polite, no bad apples anywhere, and yes, I'm a happy clam under my new roof.
They worked incredibly hard, were very efficient, were really nice, and it looks good!
Quality Of Workmanship - I haven't really been up there to check the quality of materials or the workmanship, but it looks great from the ground!
Appointments & Meetings - They were actually a little early.
Areas Of Satisfaction - They were very efficient and they worked really really really hard. It looks good!
Review - They worked incredibly hard, were very efficient, were really nice, and it looks good!
Areas Of Satisfaction - Alround good experience
Recognized Excellence - Max is great!
Excellent job. It was a pleasure to work with Wine Country Roofing Inc.Thanks
Areas Of Satisfaction - I had a proposal with pictures. Then got the job done.
Recognized Excellence - Miguel, Jorge, Arturo Sr.
Review - Excellent job. It was a pleasure to work with Wine Country Roofing Inc.Thanks
Areas Of Satisfaction - They were always available for questions and responded to any issues quickly and professionally.
Areas Of Satisfaction - I was most satisfied with the customer service, quality of the work and the follow up.
Recognized Excellence - I would like to recognize Jorge and Hiliario for their exceptional service.
Additional Comments - They are great and I highly recommend them!
Areas For Improvement - They didn't fall short--they met all expectations.
Areas Of Satisfaction - They were amenable to all of our extra demands, and easy to negotiate with and discuss various options, and identified problems we hadn't been aware of. It was as if they were discussing the needs of their own house. The work was done on time as scheduled, and the premises were left totally clean.
Recognized Excellence - We were grateful for Jorge's patience with us as we changed our plans, Hilario was an excellent manager. And all the roofers were competent, professional and polite.
Additional Comments - We recommend Wine Country Roofing most highly.
Areas For Improvement - The company met my expectations.
Areas Of Satisfaction - The company addressed all my concerns and clearly explained why things were done in a certain way.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wine Country Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys