Tomco Company provided us with an excellent plan and did exceptional work with our basement remodeling last year. Currently Tomco is remodeling our living room and stairs and we love the results. We plan on using Tom yet again for upcoming improvements to our home as he is easy to work with, has excellent ideas and hires very qualified people who do quality work.
The people hired to do the job do excellent work.
So pleased with the walk in shower, it looks great!! The TP person took a picture of your company name, she said that could come in handy with the work she does. She too was impressed! Thank you again Tom!
We are above and beyond impressed with the work that Tom and his company did. From the planning stages, to helping us make decisions on products and all of the way through construction and finalization - Tomco cannot be beat! Thank you Tom, Brian and everyone else who contributed to our project as we are 100% satisfied and would hire Tomco back in a heartbeat!
Very impressed by Tom and all of his crew/subs! We can't say enough great things!
Yes, to the day. Extremely impressive given all of the steps in our project.
Tom was extremely easy to get a hold of and very responsive.
Yes, very clear communication on punchlist and completed in a very timely manner.
The extremely organized timeframe. I am still unsure of how Tom did it, but it was planned in advance almost to the day that each stage of the process would be completed over a two month period and the follow-through was spot on.
Tom also did another remodeling project for us a few years back. Prior to that, we attended a Remodeler's Showcase by Tomco in our neighborhood and were impressed by the work and the fact that he knew the type of houses in our neighborhood and was familiar with our rambler-style home.
Tomco - You're the best!
Communication was top notch. The precision and quality of the work was outstanding. The finished bathroom was perfect! Very happy with the entire process
North Suburban home show
Appreciated Tom’s suggestions and expertise.
They were very efficient, took pains to keep the inside of the house as clean and organized as possible. We were thrilled with the results and the quality of work/attention to detail.
referral from another client
All expectations were clearly laid out
Tomco's suggestion to do a small amount of work on a 3rd bathroom at the same time 2 others were done was thoughtful and saved money.
Tomco is both a neighbor and an acquaintance of several years ago.
Excellent work. No surprises. Many good suggestions along the way as we upgraded our home. Very satisfied. Would highly recommend, and have.
I was most satisfied with Tomco Company's ability to work within our budget. As well as their ability to keep the job site clean and safe even when the subcontractors were not here.
We had used Tomco Company previously in 2015.
Quality of work was great. Tom was able to provide ideas / suggestions to issues we had with our basement i.e. basement was very cold.
Looking forward to working with Tomco again in the future.
I was most satisfied with the product which exceeded my expectations. They were high.
I heard about Tomco on the internet.
Great finished product and they worked hard to get the work done before our baby arrived!
In the Coon Rapids home for generations program.
Friends who used Tomco and had food experiences.
I was most satisfied with the design and project management.
We have used Tomco in the past.
1. Good and prompt feedback on issues or concerns.2. Goes the extra mile if I request a change or anything really that I definitely want.3. Excellent subcontractors.4. Tom keeps me on track for my role in the process. Meanwhile Tom is very clear on what is needed from me.5. Tom works hard on making a schedule that will organize and get the jobs done within the schedule.
We found them through Houzz for our first floor remodel in 2016.
Quality of workmanship and professionalism of staff.
Re-modelers house tour.
Very satisfied with finished product.
They were all excellent.
I heard about them through a contractor
Their experience and willingness to share it, has been the most satisfying thing for me.
I heard about them though 'homes through generations' in Grand Rapids.
Communication and listening to what we wanted
I was satisfied with the flexibility and advise.
I heard of the company through Angie's List.
Just a couple minor issues that were addressed quickly and efficiently.
Project manager was very pro active and communication was excellent through entire project.
Very satisfied, would highly recommend.
THe quality of the people who did the work.
Recommended by our son.
The staff at Tomco Company addresses and resolves problems effectively, and they did it without even bothering me with the problems.
I was most satisfied in terms of the ease of dealing with the main contractor. I found it easy to communicate with him, and he kept me up to date. I had no trouble reaching him. I was always satisfied with what he proposed, and he kept my input so I didn't have to do a lot. He did make it clear as to what I had to do regarding the selections and things of that nature.
I heard about the company on Angie's List.
I'm very pleased with my two bathroom additions that were done. They were done earlier than we had originally planned because they worked around other schedules. They were done just in time because my husband had a stroke right after the work was done, and it worked out well for me to have done that.
I am very satisfied that Tomco was able to engineer a solution to my flooring/structure issue.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tomco Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys