At Dolphin Pool & Spa, we’ve been serving the residents of Minneapolis and St. Paul since 1979, building and servicing swimming pools and spas. We specialize in custom vinyl and gunite pool construction, pool renovation and repair, pool cleaning and maintenance, and pool equipment repair and replacement. We also supply a wide range of pool products, including parts, chemicals, and accessories. As a family owned and operated business, we enjoy making dream backyards that offer an escape from the hectic pace of modern life. We love that our pools bring families and friends together, inspiring them to stop and enjoy the precious moments life has to offer. With creative design, innovative solutions and custom features, we help people to create an outdoor space they want to come home to.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Pool remodel (934)
Swimming pool (934)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Dolphin Pool & Spa relies on our customer surveying to help them deliver an exceptional customer experience.
In this report, Dolphin Pool & Spa has published a summary of the customer feedback they've received in the past 12 months. In that time, 6 out of 30 customers (20%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
Dolphin Pool & Spa surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Dolphin Pool & Spa customer, and if Dolphin Pool & Spa completed work for you after September of 2017 but you haven't yet received a survey, please let us know.
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