About this company
Thompson Creek Windows
Thompson Creek is exactly what you've been looking for! Show more
Thompson Creek is exactly what you've been looking for!
Buying replacement windows, doors, siding, roofing and gutter protection can be a difficult process at best. At Thompson Creek we make it easy to get the quality you want at the price you want to pay. We offer quality products manufactured at our own local Maryland factory direct to you at significant savings. Our products are backed by the best warranty, the best service and best reputation in the Washington DC area. We look forward to earning your business. Hide
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Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
The health and safety of our customers and employees is our first priority. We are open, and available to help you in a variety of ways, including our virtual consultation.
Customer satisfaction
Of 56507 customers surveyed, 35842 respondedReviews 19736
Of 35842 respondents, 19736 left a reviewRecent reviews
Oscar B.
I am UN-likely to recommend Thompson Creek for any worked based on the very poor experience I had with them about a month ago.
Diane F.
Meticulous install of tub to shower. Did not rush and kept me informed .
Judith W.
Customer service was outstanding.
Customer in Rockville, MD
It took too long. They drew it out four months. The work is good the customer service is not.
Jean S.
I have been trying for over 2 months to receive a call back regarding a few issues that have not been corrected.
Julianne B.
Recommended Thompson creek to two of my neighbors. Happy to report the first, second, and top floor my corner of the condo building has Thompson creek windows.
Kevin M.
Ordered a door in May of 21 that was installed in August. Everything seemed fine but the lock was damaged, so I withheld a few hundred dollars from my payment until the product was installed as ordered. They came out to fix the door in September, but couldn’t get it right. After several attempts, they ended up installing a different lock than the one I ordered. It looks ok, but doesn’t match the rest of the hardware. The project coordinator and I agreed that they would wipe the remaining balance in lieu of providing the lock that matched my hardware. This was in December. Now I get text messages every other day saying to call about an issue with my contract. They assure me everything is ok and not to worry. They tell me they can’t remove my number from the auto text list and to ignore them. I asked the manager, Xavier for an email stating my account has a zero balance and I don’t need to worry about it. He has said twice he would send one, but I still don’t have this email. I have no faith they will rectify my situation. I fear I will still be dealing with this nonsense six months from now. Stay away!
Kathleen V.
Thompson Creek had done a front door for us because they replaced a bay window. For the past week, I have been trying to get in contact with them because there is a crack in the bay window that they installed.
Samuel P.
Thompson Creek is a good quality service and you get what is expected.
Charles M.
customer service went over and beyond excellent care with my intallation needs.
Customer in Glen Allen, VA
I am real pleased overall with the work done.
IRA B.
Windows are great The sound risistanceare super quiet.
Bruce N.
Crew was on time and office informed you about your installation a few days before to remind you about the appointment.
Cathy J.
It was wonderful and they cleaned up afterward.
Robert H.
This is our third project that Thompson Creek has completed for us and we are totally satisfied with each process from first contact contact with sales person to saying thank you to the installer. Each have been very professional while also being courteous and friendly. The cost of each project has been within our planned budgets, so we are satisfied with pricing also. We were especially impressed with the installers. We have talked to our neighbors, family and friends about Thompson Creek. Thank you for a job well done!
Paula D.
Very happy with the work and I'm very happy with the windows
Stacie R.
I had a great experience throughout the project.
Customer in Silver Spring, MD
We used them 4 times to replace windows and they've done an excellent job.
Stephanie F.
My overall experience with Thompson Creek was positive. From the initial sales meeting, to the scheduler, to the installation, the employees at Thompson Creed were friendly, knowledgeable and professional. The process was clearly communicated and I am very happy with my new windows!
Valerie K.
It was done professionally and efficiently. We are very pleased with the job.
Christina S.
Our entire house is all Thompson Creek Windows now. We did it in a few phases since it is a bit expensive replacing them all at once, but we really like the quality.
Bonita T.
The quality of work is great and the price is fair compared to other window and door companies.
Customer in Bowie, MD
We received good service for all phases of the project.
Customer in Clifton, VA
Thompson Creek was very professional. The gentleman that came out to give us the estimate and then to take the measurements were on time and cordial.
The installers were also on time. They didn't get done the first day, so the guy came back the second day and finished up just before it started raining.
I couldn't ask for any better. You might pay a little more, but the professional and the quality is really good!
Robert C.
They exceeded all my expectations and they finished early.
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