Southern Home Services, LLC
Customer feedback report for

Southern Home Services, LLC

176 Reviews

Southern Home Services, LLC

Southern Home Services carries a respectable reputation for roofing, siding, and windows in Charlotte and surrounding areas. Our team can handle any size roofing, siding, & window replacement job for your home.

Types of work

Siding 208
James Hardie 193
Roofers 14
Windows 13
Fiber cement siding 4
Gutter installation 3
Window & door replacement 3
Replacement roof 3
Exterior painting 2
Deck building & maintenance 1
Roof repair 1
Doors 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2014
Guildmember since 2014
Feedback Milestone
50 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
50 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
Feedback Milestone
5 Consecutive Great Reviews 2013
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We’re taking the following precautions for our customers:

We at SHS hold our relationship with you in the highest regard and want to do all we can to keep you and your family safe.

We will continue to offer our services to you as long as we are able to procure materials from our suppliers.

To better service our clients during this pandemic, we have upgraded our technology to allow for remote estimating. Not only can we get satellite roofing measurements from GAF QuickMeasure and siding/window measurements from Hover, we can present all your options to you through a powerful piece of software called One Click Contractor.

All of this technology will assist us in minimizing direct contact. When/if it is necessary to converse directly with you we will use email as much as possible or hold conversations outside in the fresh air.

We want you to know that SHS is available to help you. In Gov. Cooper’s “Stay at Home” order, construction and critical trades are considered “essential” work. While we remain open for business, please know that the safety of our clients and team are our top priority and we are taking precautionary measures to keep everyone healthy.

Our Project Managers, Project Consultants and crews in the field are continuing to work while following social distancing guidelines and washing / sanitizing their hands regularly. Anyone feeling unwell has been instructed to stay at home. If we are invited to your home, we will not shake your hand, but please know that we are happy to see you and appreciate the work!

Thank you for your loyalty and we look forward to helping you get through these unprecedented times by providing your with the same high quality, consistent service you have come to expect from us.


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Of 329 customers surveyed, 217 responded
Concern For Needs
[SALESPERSON] sought to understand my needs.
100%
Sales Solutions
[SALESPERSON] presented appropriate solutions for my project.
99%
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.
98%
Communication
Southern Home Services, LLC communicated with me effectively.
96%
Project Manager Professionalism
The Project Manager assigned to my project was professional and courteous.
98%
Professional & Organized
Southern Home Services, LLC was professional and organized.
97%
Quality: Workmanship/Materials/Crew
I am satisfied with the quality of the workmanship, materials used and the construction crew.
96%
Value
I received a fair value for my money.
97%

Of 329 customers surveyed, 217 responded What does this data mean?
All project locations are approximate
Of 217 respondents, 176 left a review
4.9
108 of 110 would recommend
105
3
0
0
2
No rating
66
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Southern Home Services, LLC using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Southern Home Services, LLC

9307 Monroe Rd. Ste. O,
Charlotte, NC
www.shspros.com (704) 531-2122