About this company
Exciting Windows! by Susan Day
Whether you need basic blinds, shades for your workplace, or beautifully coordinated drapery and bedding, you will have start-to-finish, free on-location service with creativity and 25 years of experience. You can choose from all the great brands like Hunter Douglas, Lutron Automation, Graber, Norman Shutters, Kravet fabrics and many others. Show more
Whether you need basic blinds, shades for your workplace, or beautifully coordinated drapery and bedding, you will have start-to-finish, free on-location service with creativity and 25 years of experience. You can choose from all the great brands like Hunter Douglas, Lutron Automation, Graber, Norman Shutters, Kravet fabrics and many others.
We are an expert in problem-solving and include professional installation with the best guarantees in the industry after your purchase. You’ll find the variety you need to fit your budget — from basic faux wood blinds to luscious remote-controlled drapery.
Patio door challenges? Bedroom too bright for a good night’s sleep? Living room just feels blah? Custom window treatments are the finishing detail for your rooms. Hide
GuildQuality surveys
Reviews 130
Of 145 respondents, 130 left a reviewRecent reviews
Customer in Springfield, IL
Exciting Windows produces high quality products and service. They are on time with no issues. I'd recommend her and her team.
Susan M.
We are very pleased with our blinds and I definitely recommend them to anyone who is interested. We were impressed with the installers professionalism and the whole experience was good.
Rita S.
Exciting Windows did excellent work from start to finish. New shades in my house look great! Highly recommend!! RS
Jim W.
Everything was handled very well. We are very pleased with the results and Susan was great to work with. She had several suggestions that were quite helpful. Certainly glad we had Exciting Windows help us with our project and highly recommend.
Patricia V.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Great options explained. Excellent quality of blinds.
Customer in Springfield, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations because they are wonderful!
Recognized Excellence
Recognized Excellence - I would like to recognize everybody for their exceptional service!
Additional Comments
Additional Comments - Everything went well almost completely until we had the big curtain done. They're going to have to do something at the bottom of those curtains. however, it didn't bother me. They were very kind, and the finished product is really nice.
Customer in Sherman, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am very happy with the quality of work and style that was put together. The professionalism and help were also notable.
Mary B.
I cannot express adequately my satisfaction and respect for Susan and her team. She is a pleasure to work with - pleasant, kind, very knowledgeable of the products she offers, patient, a perfectionist, giving 110% to the completion of a flawless job. Her team is also a joy to work with. A great team, all providing customer satisfaction at the highest level!!!
Cynthia W.
My first experience was awesome! The owner came in and talked to me. She made me feel important. Once she gets through with you, you can afford every last one of them, even if you said you couldn't afford it. The company is just awesome.
Jaimie T.
Additional comments
Problem Resolution
Problem Resolution - We had 2 blinds that did not work properly - Susan made sure they were taken care of as soon as possible.
Customer in Springfield, IL
I was very pleased with the whole experience.
Additional comments
Schedule
Schedule - They adhered to the schedule as much as they could due to COVID.
Recognized Excellence
Recognized Excellence - I'd like to recognize Susan and the installer, Ben.
Additional Comments
Additional Comments - We're very pleased with everything, and wouldn't hesitate to recommend them or use them again.
Terry M.
I wasn't sure what I wanted for window treatments in a room designed for several different uses. Susan made a few suggestions and I decided on one. The communication as to how long the order would take to arrive, the scheduling, and the installation were excellent. The window treatments gave the room the finishing touch I was looking for.
Customer in Springfield, IL
Only those who can afford Exciting Windows.
Additional comments
Areas For Improvement
Areas For Improvement - They didn't fall short. They're just expensive.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations in that they understood what I wanted.
Colleen G.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the owner Susan Day. She did a great job.
Customer in Springfield, IL
We had professional contact with them, the installations was efficient and complete with no problems.
Additional comments
Recognized Excellence
Recognized Excellence - Susan day gave us a lot of options to look at, answered all our questions and she was on the same plane we were on. The installer was also very professional, he cleaned up immediately and took care of the little problems we had.
Customer in Springfield, IL
Excellent work and beautiful results.
Trudy N.
Susan and her team are professional and personable. We had a great experience.
Customer in Springfield, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Susan Day was very knowledgeable about products on the market and the functionality of each product.
Jason L.
They were very diligent and punctual. Great communication. Superior installation and product.
Mary W.
Very pleased with my kitchen window shade even with the unfortunate time delay.
Kathy C.
Exciting Windows by Susan Day did a wonderful job on the shades, drapes, and blinds I needed for my new home.
Mary E.
Susan is wonderful to work with.
Judy J.
They were good!
Amanda G.
Susan and her team at Exciting Windows! is simply the best. I put off getting shades for my house because I had no idea what I wanted. I have an older home and thought my choices would be limited. This was not true. Susan Day zeroed in on my taste and picked out the perfect shades for me and my budget. They look amazing and are life changing.
Carl W.
We have been so happy with Susan, Rosemary and the crew. Easy to order, quick and perfect install, fair price - what else could we ask for?
Reviews of nearby contractors
Review of Menold Construction and Restoration by Michael K.
Great communication, water mitigation and restoration were top notch. Highly recommend!
Review of Tundraland Home Improvement by Gary W.
All in all we were very satisfied from the Sams Club representative, she was very nice to the installation crew. We had a good experience.
Review of Kohler Bathroom Design Service by Julie A.
Jennifer was amazing! She completely got the look we were going for, and she put together a comprehensive design that worked for us. Having the rendering so we could see what it would like was so helpful, and having samples to take with us was helpful too. This was a bargain for design help - would... more
Review of Bone Dry Roofing by Harlean K.
I was impressed that the workmen protected all of my windows by leaning sheets of plywood over them so that no window was damaged. They also moved a decorative ornament hanging near the outside wall to a safe place in my yard. I felt that they cared about my house as if it was their own.
Nearby answers
David Hamtil of Hamtil Construction PRO answered:
Neil Lima of Lima Contracting PRO answered:
Learn why professional home builders and home improvement contractors join our community of quality.
Get startedGuildQuality
Customer feedback report
