They were good!
Susan and her team at Exciting Windows! is simply the best. I put off getting shades for my house because I had no idea what I wanted. I have an older home and thought my choices would be limited. This was not true. Susan Day zeroed in on my taste and picked out the perfect shades for me and my budget. They look amazing and are life changing.
We have been so happy with Susan, Rosemary and the crew. Easy to order, quick and perfect install, fair price - what else could we ask for?
I am thrilled with our new plantation shutter.It fits and functions perfectly. t Susan and her team were meticulous about details from planning to installation.
Was great to work with, we discussed what would work well within my space, and when the shades were delivered and installed...just wonderful!!!!
Susan Day was helpful and had serval good ideas that were presented well. Her assistant called on serval occasions and was pleasant. The installer was professional and in and out quickly.
We are so happy with our project, words can not express how we feel.
Areas Of Satisfaction - They worked together with me and came up with a solution to a valence issue.
Susan does a wonderful job and we love all our windows, after she's worked her magic.
I love my Norman Shutters - works beautifully in my bedroom for both light & privacy! I will definitely use you for my future needs - thank you for a quality product & great service!
The work was excellent. Susan was very easy to work with and very professional. I am completely happy with the work that was done.
Susan and staff do impeccable work! I highly recommend this extremely qualified, talented and professional business!
Working with Susan is absolutely delightful! She is so knowledgeable about all window treatments. She asks the right questions to assure that you are making the right choice for window coverings that meet your needs for a particular room. Most recently, I added additional automated (Lutron) shades to my bedrooms. Susan suggested and demonstrated the Lutron Caseta Wireless Smart Bridge System. This system is more than a luxury item. It is an outstanding safety and security feature. I highly recommend you contact Susan today for a demonstration. You will love it!
Susan Day was very professional, knowledgeable and helpful.
Susan and her staff were extremely knowledgeable, professional, and efficient. I would recommend them to anyone!
Areas Of Satisfaction - Her visit to the home - bringing samples -made the project much easier.
Susan and her install team are always pleasant to deal with. They are on time, and we have been happy with product in each room. We have used Susan for several years, for shutters & blinds.
Areas Of Satisfaction - The finished product is truly awesome and we couldn't be more pleased!
Areas Of Satisfaction - I was most satisfied that whatever Susan promised, she delivered.
Areas Of Satisfaction - They all were excellent. Susan Day was helpful in helping me select the product, she ordered other samples for me and went out of her way to find the best thing for what I needed.
Recognized Excellence - I would like to recognize Susan Day for her exceptional service.
I highly recommend Exciting Windows ! by Susan Day . Every aspect involved in getting window treatments for my home was well done , and the finished product is exceptional !
Recognized Excellence - Rob , the installer, is also exceptional. He is organized, neat, and knows what he is doing. I realized right away that there would be no problem with installation!!
Recognized Excellence - Susan Day was always willing to assist and meet me to plan the job.
We love our plantation shutters and often receive compliments. Susan is professional and knowledgeable. She helped us pick a beautiful roll shade for our kitchen window. We recommend her with confidence to our friends!
Areas Of Satisfaction - Quality of products and ease of installation
Areas Of Satisfaction - updated my existing curtains instead of installing new. did a fabulous job. very pleased. able to help implement clients vision easily. prompt to appointments and well prepared for consultation. very knowledgeable of products available. an expert in her field. has very creative ideas for treatments.
Recognized Excellence - her entire team: Susan, Rob, and Rosemary
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Exciting Windows! by Susan Day as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys