The most professional work I've ever seen done at my home. I got so many compliments and they were very precise and caring people. They made us feel like they were working on their own home. The quality of work is exceptional and I would highly recommend them. We are 100% pleased with everything they've done.
It took an entire year. I know they are busy because of the tornados, but that is ridiculous. He was trying to put the gutters back on the roof that were damaged.
It was a rough start. I had a lot of problems with the employee that initially came out, but they stepped in and took care of it by giving me somebody else. They did a great job.
I would definitely choose a different contractor If I could do my claim over again.
They did a good job and they were very nice and courteous.
Contractor is rude and pushy.
The manager who was over the construction crew was very accommodating. He answered all of my questions to my satisfaction and made sure the workmanship was to my satisfaction as well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cambridge Restoration, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys