About this company
Bath Planet of Northeast Ohio & Erie
Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Bath Planet was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, Bath Planet has developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all of our products.
Types of work
GuildQuality surveys
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Customer satisfaction
Of 484 customers surveyed, 278 respondedReviews 133
Of 278 respondents, 133 left a reviewRecent reviews
Carole B.
They were fantastic and far more knowledgable than their competitors and their selection of products was better, too. The salesperson was fantastic and did not push us to buy anything. He actually listened to us. The crew that came out was very careful with our house. I have no complaints and I can't imagine anyone doing a better job than Bath Planet.
Additional comments
Likely To Recommend
Likely To Recommend - We already have! They were fantastic and far more knowledgable than their competitors and their selection of products was better, too. The salesperson was fantastic and did not push us to buy anything. He actually listened to us. The crew that came out was very careful with our house. I have no complaints and I can't imagine anyone doing a better job than Bath Planet.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the salesperson since he knew everything about it and anticipated our questions.
Recognized Excellence
Recognized Excellence - I would like to recognize the Joel, the salesperson, for his exceptional service.
Personal Message
Personal Message - You all are fanatics and literally the best. Keep at it!
Customer in Hiram, OH
Areas Of Satisfaction
Areas Of Satisfaction - They all did a beautiful job! Very happy!
Customer in Mogadore, OH
Additional Comments
Additional Comments - They did well.
Customer in Solon, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the high quality of their work.
Recognized Excellence
Recognized Excellence - I would like to recognize the guy who did the install. He was excellent. He was working on his own most of the time.
Personal Message
Personal Message - Continue the good work.
Customer in Cleveland, OH
Problem Resolution
Problem Resolution - I had one issue, I felt like they didn't think it was an issue. It got fixed, so I was happy.
Additional Comments
Additional Comments - It's a good feeling not to ever have to worry about that bathroom again.
Customer in Uniontown, OH
Areas Of Satisfaction
Areas Of Satisfaction - The installer answered all of our extra questions we had in a very nice way. He was professional, very personable and customer orientated. I enjoyed him doing the installation.
Customer in Ravenna, OH
Areas Of Satisfaction
Areas Of Satisfaction - With the outcome of the shower. I just love it.
Personal Message
Personal Message - I was very pleased with the workmanship. And the also the salesman, he was very knowledgeable and gave my nice choices to choose from. Also the installers did a really good job. The workmanship is really nice.
Customer in North Jackson, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the work, it is perfect. We had one small problem and they took care of it immediately.
Personal Message
Personal Message - You have wonderful employees that are very prompt and do a good job. They are real professional and it was just a great experience, I never had any doubts.
Additional Comments
Additional Comments - I will highly recommend Bath Planet.
Customer in North Ridgeville, OH
Areas Of Satisfaction
Areas Of Satisfaction - The salesperson was clear and thorough without being pushy. We were quoted a price that was good for 30 days and during that period there was a death in the family so we didn't call to proceed until the 30 days had lapsed but the original price was honored. From sales to installation everything was easy!
Recognized Excellence
Recognized Excellence - Our sales person was exceptional. The best communication and conscientious about our time.
Personal Message
Personal Message - Thank you for making doing business so easy. We have struggled to find quality contractors for other work at our home and from start to end this was a no hassle project! We love the new shower!
Customer in Barberton, OH
Personal Message
Personal Message - We appreciate their work. The staff was great and we would use them again.
Customer in East Liverpool, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the fact that Bath Planet had a Christian outlook. I was impressed with the young man that came to talk to us about it. I could tell he was faith based, and I appreciated that. When talking with the installer, the pastor's wife was impressed with his faith as well.
Recognized Excellence
Recognized Excellence - I would like to recognize the salesman for his exceptional service.
Personal Message
Personal Message - I would like to let the owners of Bath Planet know that they have fine people working for them.
Customer in Lisbon, OH
Areas Of Satisfaction
Areas Of Satisfaction - In all areas, they were really good. The product was good. The price was good.
Personal Message
Personal Message - A job well done. I would highly recommended them.
Customer in Avon, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied that the installers were very professional and very friendly. Every step they took exceeded my expectations.
Personal Message
Personal Message - I feel lucky I came across a mention of them or in an ad that led me to talk to the people and get a quote and use them. I hear that they don't have heavy advertising and I was not aware of their name. Even though the area I moved from they have a display at a big indoor/outdoor market, I'm not the kind of person that frequents those places. I am very pleased with the final product and work and would definitely recommend them if anyone were to ask me. I can't think of a higher praise. Every step of the way was outstanding!
Customer in Boardman, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installation.
Personal Message
Personal Message - Do everything you can to keep the young man that installed it, he was very good, very nice, kept everything clean and was one of the most excellent workers that I've ever had do work for me.
Customer in Lake Milton, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the sales and the installation. The installers were very knowledgeable and clean. The sales representative was very knowledgeable.
Customer in Painsville, OH
Additional Comments
Additional Comments - They did a great job! We are very pleased.
Customer in Alliance, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installation process because we were going through a difficult week and they were very understanding and nice. We really appreciated that.
Recognized Excellence
Recognized Excellence - I would recognize the installer for exceptional service.
Customer in Warren, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the high quality product, it is stronger than fiberglass.
Recognized Excellence
Recognized Excellence - I would like to recognize Bill for his exceptional service. He did a good job. He coordinated all of the project and once he knew what was happening he communicated with us.
Personal Message
Personal Message - The only message that I have for the owners is that everybody did a good job and the workmanship was great. Everything went perfect.
Customer in Uniontown, OH
Recognized Excellence
Recognized Excellence - Everybody was great from beginning to end.
Customer in Mayfield Heights, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the workmanship.
Recognized Excellence
Recognized Excellence - I would like to recognize everyone, they did a great job.
Improvement Suggestion
Improvement Suggestion - I have no suggestions, they are wonderful.
Customer in Middlebranch, OH
Improvement Suggestion
Improvement Suggestion - They did a great job on the bathroom and we are highly satisfied with it.
Customer in Akron, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the installation.
Recognized Excellence
Recognized Excellence - I would recognize the installer for exceptional service. He was really thorough and would point things out to me.
Customer in Akron, OH
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the end product. It exceeded my expectations.
Customer in Cleveland, OH
Personal Message
Personal Message - Thank you for doing a good job, we will refer you if the opportunity comes!
Customer in Twinsburg, OH
Problem Resolution
Problem Resolution - They were fantastic! From the sales to the staff, to the young lady that answered the phone - they were all fantastic! The young lady that answered the phones was helpful, polite and professional. everybody that I dealt with showed that they cared. The owner himself was just a very professional, polite and caring individual.
Installation Crew Punctuality
Installation Crew Punctuality - The two gentleman showed up right on time, both days.
Quality Of Materials
Quality Of Materials - I am more than satisfied!
Installation Crew Cleanliness On
Installation Crew Cleanliness On - They were incredible. It was spotless. They were great.
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied that the end result was miraculous. The extent of the quality was beyond my expectation. Again the staff all the way around (installers, office personal, owner, and sales person) were all consistently professional, polite, and thorough.
Current Referrals
Current Referrals - I will continue to sell the benefits of working with Bath Planet.
GuildQuality
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