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The sales person was really good, compassionate and made me feel like I was talking to a friend. Mr. Gleason was a very nice person, made me feel comfortable and understanding what I needed to be done.
Incomplete and poor workmanship.
We just had Darren and his staff paint our kitchen. Their work was excellent! They took away our cabinetdoors and the doors came back feeling and looking as smooth as glass! Darren answered the phoneevery single time I called him...The best part is that I had forgotten that I had given him a depo... more
From the first phone call to the end, they were awesome. They did everything they said they were going to do.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Willett Builders, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys