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The product was ordered in May and someone measured for it but they didn't follow up. The installation didn't take place until August. They said the two jobs they did here were separate & handled separately but they should have been in the same folder. The person responsible for the job planning fe... more
We ran into a little problem, but they dealt with it very quickly. The factory sent the wrong keys to the sliding door that was installed, but that was resolved.
The Salesperson convinced us of Purchasing our Front Door which was overdue for replacement. They missed the first promised installation date, but did meet the second. The installation was done by a sub contractor and it appear upon completion that the job was well done, however in the hours after... more
I am pleased with the work and final product. Based on other purchases I felt that the shipping charges were a bit high. I would definitely use them again if I decide to have another window built.
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