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They are fantastic!
I have been a customer of theirs for a long time. Their level of expertise and quality of work is consistent.
The workers were professional and efficient
Wagner Roofing has done three roofs for me. I am very happy with their work.
I hired them to come out and make corrections and fix problems that a previous company created. I do not expect to have any more issues since Wagner's came out and fixed the issues. Everyone was very professional that I worked with, and they worked to quickly resolve my issues I was having.
I found them responsive, thorough, and professional.
They have always been good to us and I would 100% recommend them to anyone!
Wagner does our semi annual roof inspection and gutter cleaning as well as other services. Very professional, easy to work with.
Quality workmanship and timely performance. They're the best!
Our job was more complex than most residential roof replacements and Wagner stood out from the competition in its ability to successfully pitch and execute the work
Wagner does a good job, but prices are a little steep.
Wagner Roofing is our roofer of choice for restoration of our 140-year old church. Their work is complete, precise, and they are true craftsmen.
Work was completed in an efficient and professional manner.
They are always on time, responsible, and do an excellent job!
They did a fine job on a big project.
Workers were not careful on the premises. They worked out of doors repointing in inclement weather when it would have been best to postpone until the wind died down and the mortar would not have been blown about. I have video showing the wind gusting the plastic while they worked. The painter initially sent did not believe in preparing the premises before commencing the touch-up painting and she left in a huff when I insisted she completely cover the ground under the painting site. I was repeatedly told how many years' experience each of the Wagner workers had, yet that fact did not impress me given their careless tendencies.
I had to call multiple times to receive a call back and schedule for maintenance. The technicians were very nice and seem to have fixed the leak. However, when I received the bill, I was charged $97 for travel! I was not made aware that my location was an issue and would incur a large fee.
Wagner looks at the big picture and not only recommends what immediately needs to be done, but also offers suggestions for preventative maintenance.
A crew came out to fix leaks in our roof, which had resulted in drywall damage. They claimed to have addressed the issue so we promptly payed the $500 invoice (which seemed steep but I was just happy to have the leaks fixed) and repaired the drywall. It rained a few days later, and the leaks reappeared in the exact same location, ruining the recently repaired drywall. The crew came back out to address the issue, and while they were here I spoke with a manager by phone. He said he would provide an estimate for the repairs once the crew was on the roof. I never received that call. The crew did additional repairs and left, so I assumed they were comp'ing the service, since they were fixing an issue they claimed to already have fixed, and I was already out additional money for re-doing drywall I had already paid to repair. Only 40 minutes elapsed between the crew's arrival at our home and their departure. I then received an invoice for $300, 11 days ago. I called the office immediately and was asked to leave a voicemail. I received no response, so I followed up again 4 days later by email. No response. I just followed up with another email, asking someone to call me so we can discuss the bill.
Always outstanding work and roof care. I totally trust Wagner to do the best job always.
They are amazing. They came within one day and they replaced the slates that were missing at a reasonable price.
Replaced/repaired downspout drainage system to fix overflow issues, unclogged gutter of leaf debris so it didn’t overflow, and reconfigured gutter downspout to fix major overflow issue.
Can't say enough good things about WR. Professional and personable.
Recognized Excellence - Sergio, Sam, everyone I came in contact with was great!
Areas Of Satisfaction - It was a great process start to finish.
showed up on time and ready to work ( not our normal), understood problem and attacked it quickly and logically. Explain repairs to me so I knew what was going on.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wagner Roofing Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys