I am definitely recommending Trademark Roofing!
Areas Of Satisfaction - I was well pleased with the entire process. Eric was very professional and answered all my questions.
Professional. Excellent workmanship. Would highly recommend.
Trademark Roofing was affordable and worked out a plan. I was pleased with that. It was affordable. They did get it done in a timely manner.
I was very impressed with the service.
Ethics is very important to me when conducting business. In addition to being professional and knowledgeable in their craft, it was evident with Trademark that moral excellence is also a goal. That sets them apart and is why I feel safe giving them referrals to my friends and family.
My experience with Trademark Roofing was not good. They did not do what they were supposed to do.
They responded and scheduled an appointment immediately,whereas others were scheduling appointments at least one month out. They have excellent, prompt and friendly service with excellent workmanship. I will definitely use again in the future.
These guys did a great job. Next time that I need a new roof, I will be calling them.
Quick and professional. Very happy!
They did a great job!
They were very organized and professional. They went out, inspected it, then contacted me to tell me what was going on and fixed it that same day. I was surprised and happy they were able to do that. The gentlemen met me after the work was done and I wrote them a check. They were very nice and I would highly recommend them!
Areas Of Satisfaction - Followed up to ask if we are satisfied.
Recognized Excellence - Albert
They took over for another company that didn't follow through, and I was very pleased with them for picking up after another companies incomplete work.
Areas Of Satisfaction - I am most satisfied with the service aspect.
I had two holes in the roof from storm damage. After they came out and gave me a price I gave them more than they asked for because they had done such a good job.
Areas Of Satisfaction - They did really good work. They were thorough.
Recognized Excellence - They two that came out here. They were very good.
The roof was repaired 90 days ago and there have not been any leaks after many days of heavy rainfall. The final price was equal to the estimate and the work was done within 1 week after the estimate was given.
Areas Of Satisfaction - I was satisfied with how quickly they responded and the price was very reasonable.
Recognized Excellence - Eric was great.
best experience i have ever had with a professional contractor.
Areas Of Satisfaction - i was completely satisfied in all areas involved
It was a difficult job, I had a large motor attached to the roof. They had to install it and seal it properly to the roof. It may be the particular design of the ventilator and they had a small area to seal it up. I don't blame them completely.
They did an excellent job at a fair price in a timely manner.
Areas Of Satisfaction - The quality of work was very good. I have not had any issues or leaks with the new gutters.
Recognized Excellence - I would like to recognize Eric for exceptional service.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
The value for the service provided was great
Areas Of Satisfaction - I was most satisfied with the timelines just because everybody's time is worth something. Also, I was satisfied with the communication
Recognized Excellence - There is no one in particular that I would like to recognize for their exceptional service. They are all good and I only know Eric
Areas Of Satisfaction - Everything was wonderful and the job was o.k. just perfect.
Current Referrals - Trademark Roofing is the first company that I will call for my friends.
Recognized Excellence - All guys are perfect. All o.k.
Additional Comments - I was satisfied and the job was well done. All done the way I wanted. They are perfect and wonderful. They talked and listened to you. Just perfect company.
It was a fantastic service. They were quick to respond and Eric was nice and professional. I could not ask for better service.
Areas Of Satisfaction - I was most satisfied with Eric's personality and attention to detail. He made it easy and he was a super nice guy. He just did the work and there was no junk.
Current Referrals - I know just one person, but I already recommended them. If there is anyone else, I will also recommend.
Recognized Excellence - I would like to recognize Eric for his exceptional service.
Areas Of Satisfaction - I satisfied in every area. I had a leak and it completely was stopped.
Recognized Excellence - I would like to recognize the entire crew.
Additional Comments - I had a wonderful experience. The price was excellent, very affordable.
Areas Of Satisfaction - I was most satisfied with the timeliness of the response to coming out and giving me a quote and the timeliness of the repair being made. I thought that the price was very fair.
Recognized Excellence - I would like to recognize the gentleman that did my repair. I don't remember his name. He came out and he was the one I dealt with the entire time. I was very pleased.
Areas Of Satisfaction - I was most satisfied with the knowledge that Eric has. He is very knowledgeable about roofing and thoroughly explained any question I had and I was very pleased with that.
Recognized Excellence - I would like to recognize Eric Austin.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Trademark Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys