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I am very impressed with window nations customer service, installation crew and follow service they all were very professional from start to finish.There installation crew put down drop cloths thru out the areas in question and all the way thru to the front door, they cleaned up what little mess tha... more
I HAVE NO COMPLAINTS ABOUT YOUR SERVICE OR THE SERVICEMAN. ALL WENT SMOOTHLY.
The assessor and the workers were super friendly and nice. Worked hard and really did a nice job. The only thing was when I asked them to put up new lighting (that I had purchased) instead of replacing my lighting with the generic pre-existing light fixtures, they made me feel like I was asking too... more
Services were delivered as promised - quality of the work was excellent -
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of T.J.'s Painting & Renovations Co. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys