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The 21 inspection that was emailed me is what made me call A.J Perri, but the rep that was here, did not seem to do a 21 point inspection as described in my email. I truly thought more would be done,
They were extremely aware of the house. They picked up and clean up so well.
The crews worked long days to get the project completed. They worked hard the entire time they were here. They pointed out a problem on our roof so we could follow up with the company that installed it several years ago. Their work quality was much better than the original builder's. They had attent... more
They don't stand by their product.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Same Day Flower Delivery Brooklyn as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys