Have you had work done by R. A. Somerby Inc? Let everyone know about your experience by leaving a review!Leave review
This was a great experience. My boiler looks brand new and is functioning better than ever. I was very satisfied with the cost and the Technician was extremely knowledgeable and really enjoys the work that he does which resulted in a really outstanding customer service experience for me.
We didn't know of such a great company before. They came out on the following day after Allstate Ins. of NJ notified them of a tree falling on our house during a windstorm. They cleaned up the broken glass and dried our carpet and walls and boarded up the windows. We were very happy with their wo... more
They were polite, respectful and professional.
They went out of their way to deal with my rainbarrel s effectively. Minor problems were addressed quickly . Nice work.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of R. A. Somerby Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys