Trust is what I value as much as any other virtue…I trust Oak Tree. Manny made us feel
Important from the first visit. Nothing “cookie cutter” about their approach. Tristan was respectful and kept us apprised throughout the process. I strongly recommend them for any and all roofing needs. So much so, we’ve asked that they handle all of our home improvement needs.
We would definitely recommend OakTree to anyone that would need their services. Their team is very knowledgeable. They took care of any of our concerns and worked with our insurance company to get us everything we needed. Manny and the team were kind, reliable, understanding, patient and professional.
Oak Tree was very professional and they do GREAT job.
I want to thank Tristan Castillo and his crew for a job well done on my roof. Very punctual, excellent cleaning around the house. Tristan was very professional, courteous, very knowledgeable on his job field, answered all my questions. I am extremely satisfied and would recommend their services.
I would use OakTree Management to do any work at my home. They are professional and take pride in their work.
This company rocks, and stands out highly above their other roofing companies I researched on the Internet and on the Better Business Bureau. For example, Eric Rijoas, sales manager helped establish our hail, wind and storm claim damages to our roof and windows with the insurance company. Tristan, a newer employee of their company also wowed us initially to be the 1st Oaktree Rep to give us an estimate and intro to what they’d do for us. Tristan was the person who did most of the job as our project manager and seeing that every thing get done that needed to be done. We were also able to get some savings that came out at the end. We are so satisfied and happy with this company and highly recommend them to anyone. Also their website with a strong emphasis on being HAAG Certified, the certification company that the insurance companies use was a strong selling point. And their truthful representation on the Better Business Bureau helped as well.
Recognized Excellence - OH yes they are the best, they take care of every thing. You want to get the job done hire them
Areas For Improvement - none, the are the best
Areas Of Satisfaction - What ever they promis they will just do it. very easy to work with them
Additional Comments - I just want to say thanks to Mr. Tristan Castillo . He is the best.
They were very professional and I would highly recommend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of OakTree Management Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys