We were visited by Paul who explained everything we needed to know about. He was knowledgeable, very professional, and extremely courteous. We were won over by theses qualities and his demeanor. All facets of the shower remodel were explained from the materials, fixtures, etc. I couldn’t thank Paul enough. He was wonderful.

The project was done in one day. The material quality is excellent. We did have one minor issue a couple of days after the project was done. Luxury Bath was very responsive and the issue was quickly resolved. Highly recommend Luxury Bath.

Luxury Bath was professional, very responsive, and the price was fair.

The guys were great to work with. They did a great job and shared with me some of what was going on. And they were done at the end of the day. And left the bath clean...

Clean

Clean - Yes they cleaned up everything

Safe

Safe - I thought so.

Respectful

Respectful - Totally respectful.

Communication

Communication - They shared exactly what they needed to when they needed...

Quality Of Materials

Quality Of Materials - Materials were what I saw in the sakes pitch.

Quality Of Workmanship

Quality Of Workmanship - Just one little hic-cup.

Problem Resolution

Problem Resolution - Still waiting for a call

Professional & Organized

Professional & Organized - Completely

Schedule

Schedule - Called with a day showed up with all material and finished at the end of the day.

Value

Value - Yes

Sales Knowledge

Sales Knowledge - Yes

Design

Design - Great

Recognized Excellence

Recognized Excellence - Anthony, Anthony, and Mario

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Additional Comments

Additional Comments - I would recommend Luxury Bath to anyone...

Problem Resolution

Problem Resolution - I had no problems with Luxury Bath.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath exceeded my expectations because the material order time was fast and the installation was completed quickly as well.

Very professional and understanding. Their was no pressure to commit during presentations.

Recognized Excellence

Recognized Excellence - Both sales person and installers were very professional from start to finish.

Clean

Clean - Inside was spotless and they put all trash and excess materials in their own trucks.

Respectful

Respectful - Installers were very courteous and efficient.

Communication

Communication - Before during, and after installation.

Schedule

Schedule - The customer service rep, installers, and other personnel always showed up on time and called before arriving.

Sales Knowledge

Sales Knowledge - They answered all of my questions although they told me so much that I hardly had to ask anything.

Design

Design - Beautiful!

I would strongly recommend Luxury Bath NJPA because the team did a very clean job and were friendly and well spoken. They answered any questions or concerns we had. I was well pleased.

Clean

Clean - Luxury Bath NJPA left the job site very clean.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson and the installers for their exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations. They met my needs.

Areas Of Satisfaction

Areas Of Satisfaction - They did what was agreed to, and everything was good.

Referral Request

Referral Request - I will call them myself.

Types of work

Types of work - They replaced the bath tub with a walk in shower.

Problem Resolution

Problem Resolution - There were no problems.

Professional & Organized

Professional & Organized - They were absolutely professional and organized.

Recognized Excellence

Recognized Excellence - I don't know anybody’s name, but the two guys that did the work were exceptional. I believe the salesman's name was Mark, but don't quote me for it. He was also very good, and he took the time to show me everything. He went through, and showed me the different panels that were offered, and he did not rush me at all. I felt very comfortable.

Areas For Improvement

Areas For Improvement - They did not fall short in any area of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - It looks better than I expected it to look.

Types of work

Types of work - They changed a tub to a walk-in shower.

Recognized Excellence

Recognized Excellence - Everyone did a great job. They did it in less time than I thought they would.

Areas For Improvement

Areas For Improvement - Everything was fine.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations.

Additional Work Needed

Additional Work Needed - In the near future

Areas For Improvement

Areas For Improvement - Too many questions and surveys afterwards

Recognized Excellence

Recognized Excellence - I would like to recognize the installers, Anthony and Deyond.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Additional Comments

Additional Comments - The salesman that came was knowledgeable, helpful professional, and on time. The two installers were professional, on time, and they kept the area clean. It took them two days, but wasn't a big deal. We were possibly expecting that. They did a wonderful job and kept up updated on things and informed of everything. The only downfall was my husband and I had a busy week, and we didn't think to have a tip or order lunch for the guys. We felt bad after they left.

They did an excellent job. The repairs were done in a timely fashion. I highly recommend them.

Recognized Excellence

Recognized Excellence - I would like to recognize Anthony Bicrecchio for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met and/or exceeded all of my expectations.

From the rep who explained the process of completing the job to the estimate, everything was explained thoroughly and my many questions were answered(with patience)

Schedule

Schedule - They completed the job from tub/shower to walk in shower only in one day

Recognized Excellence

Recognized Excellence - All....salesman/rep Measurements and carpentry and installers

Areas Of Satisfaction

Areas Of Satisfaction - Perfect fit for my small bathroom

Referral Request

Referral Request - Not at the time but definitely will if I have the opportunity

Types of work

Types of work - Removed tub, and installed shower

Areas For Improvement

Areas For Improvement - the installers did an excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - The installation of my beautiful shower,

Value

Value - The project was expensive but worth it.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath did the job in record time. It was a lot faster than I thought, considering everything they did. They did it very quickly and professionally.

Knowledgeable

Knowledgeable - My contractor was knowledgeable and professional. They did the installation well.

I'm very pleased with the work done by Luxury Bath.

Types of work

Types of work - Luxury Bath tore out the tub and installed a shower.

Safe

Safe - Everything was clean and neat, and they protected everything.

Recognized Excellence

Recognized Excellence - I would like to recognize Angelo and Mario for their exceptional service.

Areas For Improvement

Areas For Improvement - Luxury Bath did not fall short of my expectations. Everything was great.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath met or exceeded my expectations with how fast they were done and how neatly it was done. Everything was great. They were finished by two o'clock that afternoon. It was wonderful.

Types of work

Types of work - I had a tub to shower conversion

Design

Design - You should have more choices that are economical

Recognized Excellence

Recognized Excellence - The 2 guys that put my shower in were great!! I just wish i could remember their names.

Areas Of Satisfaction

Areas Of Satisfaction - The whole shower is beautiful. The guys were very nice and respectful. Good sense of humor too.

Hi the door is not closing right,the base has a crack

Schedule

Schedule - Shower installed 2 weeks early very happy about that

Recognized Excellence

Recognized Excellence - Richard and his helper , Marvin and Joe

Clean

Clean - They left everything perfectly clean.

Problem Resolution

Problem Resolution - There were no problems, but they were quick to address anything I asked.

Schedule

Schedule - They got it completed in one day.

Value

Value - All the quotes I got were astronomical, but they were good compared to the other ones I got.

Recognized Excellence

Recognized Excellence - The two installers who came out and did the installation were great.

Areas For Improvement

Areas For Improvement - They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Cleaning up is a big thing for me, and they exceeded my expectations as well as their timeliness.

Additional Comments

Additional Comments - It was a great install experience, and there was no disruption to my routine. It was conducted quickly and cleaned up, and it looks great.

Clean

Clean - They put mats down. Cut outside. And cleaned up Inside

Safe

Safe - Very safe

Respectful

Respectful - Very polite and we’re great w my dog!

Communication

Communication - Told me everything they were gonna do. Step by step

Quality Of Materials

Quality Of Materials - I love taking a shower now!!!!

Quality Of Workmanship

Quality Of Workmanship - Very satisfied

The guys who were here did a good job.

I am very satisfied with the work done by Luxury Bath NJPA. My bathroom looks great.

Recognized Excellence

Recognized Excellence - The workman that came were very good.

Additional Comments

Additional Comments - Everything went great. Luxury Bath NJPA was very professional.