I would strongly recommend Luxury Bath NJPA because the team did a very clean job and were friendly and well spoken. They answered any questions or concerns we had. I was well pleased.

Types of work

Types of work - They replaced the bath tub with a walk in shower.

Problem Resolution

Problem Resolution - There were no problems.

Professional & Organized

Professional & Organized - They were absolutely professional and organized.

Recognized Excellence

Recognized Excellence - I don't know anybody’s name, but the two guys that did the work were exceptional. I believe the salesman's name was Mark, but don't quote me for it. He was also very good, and he took the time to show me everything. He went through, and showed me the different panels that were offered, and he did not rush me at all. I felt very comfortable.

Areas For Improvement

Areas For Improvement - They did not fall short in any area of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - It looks better than I expected it to look.

Types of work

Types of work - They changed a tub to a walk-in shower.

Recognized Excellence

Recognized Excellence - Everyone did a great job. They did it in less time than I thought they would.

Areas For Improvement

Areas For Improvement - Everything was fine.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met my expectations.

Additional Work Needed

Additional Work Needed - In the near future

Areas For Improvement

Areas For Improvement - Too many questions and surveys afterwards

Recognized Excellence

Recognized Excellence - I would like to recognize the installers, Anthony and Deyond.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Additional Comments

Additional Comments - The salesman that came was knowledgeable, helpful professional, and on time. The two installers were professional, on time, and they kept the area clean. It took them two days, but wasn't a big deal. We were possibly expecting that. They did a wonderful job and kept up updated on things and informed of everything. The only downfall was my husband and I had a busy week, and we didn't think to have a tip or order lunch for the guys. We felt bad after they left.

They did an excellent job. The repairs were done in a timely fashion. I highly recommend them.

Recognized Excellence

Recognized Excellence - I would like to recognize Anthony Bicrecchio for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met and/or exceeded all of my expectations.

From the rep who explained the process of completing the job to the estimate, everything was explained thoroughly and my many questions were answered(with patience)

Schedule

Schedule - They completed the job from tub/shower to walk in shower only in one day

Recognized Excellence

Recognized Excellence - All....salesman/rep Measurements and carpentry and installers

Areas Of Satisfaction

Areas Of Satisfaction - Perfect fit for my small bathroom

Referral Request

Referral Request - Not at the time but definitely will if I have the opportunity

Types of work

Types of work - Removed tub, and installed shower

Areas For Improvement

Areas For Improvement - the installers did an excellent job.

Areas Of Satisfaction

Areas Of Satisfaction - The installation of my beautiful shower,

Value

Value - The project was expensive but worth it.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath did the job in record time. It was a lot faster than I thought, considering everything they did. They did it very quickly and professionally.

Knowledgeable

Knowledgeable - My contractor was knowledgeable and professional. They did the installation well.

I'm very pleased with the work done by Luxury Bath.

Types of work

Types of work - Luxury Bath tore out the tub and installed a shower.

Safe

Safe - Everything was clean and neat, and they protected everything.

Recognized Excellence

Recognized Excellence - I would like to recognize Angelo and Mario for their exceptional service.

Areas For Improvement

Areas For Improvement - Luxury Bath did not fall short of my expectations. Everything was great.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath met or exceeded my expectations with how fast they were done and how neatly it was done. Everything was great. They were finished by two o'clock that afternoon. It was wonderful.

Types of work

Types of work - I had a tub to shower conversion

Design

Design - You should have more choices that are economical

Recognized Excellence

Recognized Excellence - The 2 guys that put my shower in were great!! I just wish i could remember their names.

Areas Of Satisfaction

Areas Of Satisfaction - The whole shower is beautiful. The guys were very nice and respectful. Good sense of humor too.

Hi the door is not closing right,the base has a crack

Schedule

Schedule - Shower installed 2 weeks early very happy about that

Recognized Excellence

Recognized Excellence - Richard and his helper , Marvin and Joe

Clean

Clean - They left everything perfectly clean.

Problem Resolution

Problem Resolution - There were no problems, but they were quick to address anything I asked.

Schedule

Schedule - They got it completed in one day.

Value

Value - All the quotes I got were astronomical, but they were good compared to the other ones I got.

Recognized Excellence

Recognized Excellence - The two installers who came out and did the installation were great.

Areas For Improvement

Areas For Improvement - They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Cleaning up is a big thing for me, and they exceeded my expectations as well as their timeliness.

Additional Comments

Additional Comments - It was a great install experience, and there was no disruption to my routine. It was conducted quickly and cleaned up, and it looks great.

Clean

Clean - They put mats down. Cut outside. And cleaned up Inside

Safe

Safe - Very safe

Respectful

Respectful - Very polite and we’re great w my dog!

Communication

Communication - Told me everything they were gonna do. Step by step

Quality Of Materials

Quality Of Materials - I love taking a shower now!!!!

Quality Of Workmanship

Quality Of Workmanship - Very satisfied

The guys who were here did a good job.

I am very satisfied with the work done by Luxury Bath NJPA. My bathroom looks great.

Recognized Excellence

Recognized Excellence - The workman that came were very good.

Additional Comments

Additional Comments - Everything went great. Luxury Bath NJPA was very professional.

They were very professional, clean, prompt, and everything was just as what they said it would be.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath NJPA met all of my expectations.

Recognized Excellence

Recognized Excellence - all involved did excellent work

Areas For Improvement

Areas For Improvement - NONE everything exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - ALL

Additional Work Needed

Additional Work Needed - We have already begun the process for another shower

Clean

Clean - The two gentlemen were amazing hard workers very clean very polite

Safe

Safe - The two installers were absolutely amazing in every way that they could be very clean very quick very thorough very polite

Respectful

Respectful - They were respectful of everything in my home

Communication

Communication - We talked before the job started during the job and when it was over, everything was perfect

Quality Of Materials

Quality Of Materials - Beautiful job from start to finish

Quality Of Workmanship

Quality Of Workmanship - They worked very hard and did a magnificent job

Problem Resolution

Problem Resolution - Everything I requested they did set up was quick very clean very organized very smart young man both of them

Professional & Organized

Professional & Organized - No complaints at all. Job was done specifically to my requests with very hard-working men who did a magnificent job.

Schedule

Schedule - The two gentlemen showed up early, got everything set up outside, then came inside and did their job with no problems

Value

Value - Did not expect to spend as much money as I did, but I did it anyway I am satisfied

Sales Knowledge

Sales Knowledge - Did you get a Man that came to my house the first time to show me the material and give me a price was very knowledgeable and very helpful

Design

Design - Perfect

Areas For Improvement

Areas For Improvement - Everything was done according to what the salesman had told me

Additional Comments

Additional Comments - From start to finish, everything was done according to plan from the gentleman on his first visit was very knowledgeable again a little more than I wanted to spend, but I did it anyway

Luxury Bath is a good business!

Recognized Excellence

Recognized Excellence - I would like to recognize the guys that did my service for their exceptional service. They wwere really good!

Areas For Improvement

Areas For Improvement - Luxury Bath did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath met/exceeded my expectations in terms of the workmanship and how quickly things were completed. They were really good!

Safe

Safe - Clean and safe

Schedule

Schedule - Always on time

Recognized Excellence

Recognized Excellence - Rob was our salesperson. Mario and Anthony were the installers. Everyone was super

Types of work

Types of work - The types of work that took place were the floor and the shower.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who came and did the work, as well as the lady who took care of all the paperwork for me. She sold me everything and did a great job explaining and showing me everything we were going to do in the bathroom. I was satisfied.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. They met my expectations.

Referral Request

Referral Request - I have already referred a couple of people, so they are going to give them a call. I referred my boss, my sister, and a friend of my wife.

Additional Comments

Additional Comments - I am satisfied with it. My wife is happy and satisfied with it.

They were here on time, very courteous, explained everything. They had drop cloths everywhere and cleaned everything up, in and outside.