The guys who were here did a good job.

I am very satisfied with the work done by Luxury Bath NJPA. My bathroom looks great.

Recognized Excellence

Recognized Excellence - The workman that came were very good.

Additional Comments

Additional Comments - Everything went great. Luxury Bath NJPA was very professional.

They were very professional, clean, prompt, and everything was just as what they said it would be.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath NJPA met all of my expectations.

Recognized Excellence

Recognized Excellence - all involved did excellent work

Areas For Improvement

Areas For Improvement - NONE everything exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - ALL

Additional Work Needed

Additional Work Needed - We have already begun the process for another shower

Clean

Clean - The two gentlemen were amazing hard workers very clean very polite

Safe

Safe - The two installers were absolutely amazing in every way that they could be very clean very quick very thorough very polite

Respectful

Respectful - They were respectful of everything in my home

Communication

Communication - We talked before the job started during the job and when it was over, everything was perfect

Quality Of Materials

Quality Of Materials - Beautiful job from start to finish

Quality Of Workmanship

Quality Of Workmanship - They worked very hard and did a magnificent job

Problem Resolution

Problem Resolution - Everything I requested they did set up was quick very clean very organized very smart young man both of them

Professional & Organized

Professional & Organized - No complaints at all. Job was done specifically to my requests with very hard-working men who did a magnificent job.

Schedule

Schedule - The two gentlemen showed up early, got everything set up outside, then came inside and did their job with no problems

Value

Value - Did not expect to spend as much money as I did, but I did it anyway I am satisfied

Sales Knowledge

Sales Knowledge - Did you get a Man that came to my house the first time to show me the material and give me a price was very knowledgeable and very helpful

Design

Design - Perfect

Areas For Improvement

Areas For Improvement - Everything was done according to what the salesman had told me

Additional Comments

Additional Comments - From start to finish, everything was done according to plan from the gentleman on his first visit was very knowledgeable again a little more than I wanted to spend, but I did it anyway

Luxury Bath is a good business!

Recognized Excellence

Recognized Excellence - I would like to recognize the guys that did my service for their exceptional service. They wwere really good!

Areas For Improvement

Areas For Improvement - Luxury Bath did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath met/exceeded my expectations in terms of the workmanship and how quickly things were completed. They were really good!

Safe

Safe - Clean and safe

Schedule

Schedule - Always on time

Recognized Excellence

Recognized Excellence - Rob was our salesperson. Mario and Anthony were the installers. Everyone was super

Types of work

Types of work - The types of work that took place were the floor and the shower.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who came and did the work, as well as the lady who took care of all the paperwork for me. She sold me everything and did a great job explaining and showing me everything we were going to do in the bathroom. I was satisfied.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They did a good job. They met my expectations.

Referral Request

Referral Request - I have already referred a couple of people, so they are going to give them a call. I referred my boss, my sister, and a friend of my wife.

Additional Comments

Additional Comments - I am satisfied with it. My wife is happy and satisfied with it.

They were here on time, very courteous, explained everything. They had drop cloths everywhere and cleaned everything up, in and outside.

I still have two services that need to be taken care of.

We have had a problem since it was done, and it is still not resolved.

Professional & Organized

Professional & Organized - I didn't appreciate the heavy walking up and down my stairs on the installation day.

Types of work

Types of work - Removed an old cast iron tub and installed a walk-in shower

Work was well done and we are very pleased with the results.

Clean

Clean - The area was cleaned and all debris was removed.

Communication

Communication - We had to call to learn of scheduling and resulting delays.p

Sales Knowledge

Sales Knowledge - Salesperson was very knowledgeable and helpful.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark, the salesperson, who was very nice, courteous, and knowledgeable. I would also like to recognize Brian, the installer.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I got a sooner install date than requested. They did the work quickly, and they were thorough.

Additional Work Needed

Additional Work Needed - My time frame for my next project is 1-2 years.

Additional Comments

Additional Comments - It was an enjoyable experience. They did a great job, completed the project quickly, and it looks great.

The installation was good. The bathroom just looks good.

Clean

Clean - They did a good job.

Safe

Safe - Yes, they did keep the job site safe throughout my project.

Communication

Communication - It was good communication. They were on top of their game.

Value

Value - It was expensive.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone from management to the installers to the guy who came to install the glass. It was a collaborative effort, so I will recognize them all. They were all good and professional.

Areas For Improvement

Areas For Improvement - Nothing, they were all good. I can't say they fell short anywhere. It was good, excellent, and superb.

Areas Of Satisfaction

Areas Of Satisfaction - Luxury Bath NJPA met my expectations in all areas. I do feel the price should have been a little cheaper. My shower is excellent. I showed my friend, and now she is looking to get something done with Luxury Bath also.

Recognized Excellence

Recognized Excellence - David Delgiudice did amazing helping select/design the wet area. Doug was great in cross checking. Bryan and Carlos did an amazing and quick installation.

Areas Of Satisfaction

Areas Of Satisfaction - Pretty much al around was phenomenal

Additional Work Needed

Additional Work Needed - Minimum 12-18 months before I do my other shower. Definitely will reach to Luxary Bath

Recognized Excellence

Recognized Excellence - The company did good.

Areas Of Satisfaction

Areas Of Satisfaction - They did a really good job and met my expectations. They had to cover up a window. It looks really good.

They were very professional, friendly and informative.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone on my project. They were all very professional and friendly.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations by giving me some helpful hints, providing a timely installation and communication.

Types of work

Types of work - Walk-in shower.

Recognized Excellence

Recognized Excellence - I want to recognize the installers, Brian and the other guy, for their exceptional service; they were awesome.

Areas Of Satisfaction

Areas Of Satisfaction - I got exactly what I expected.

Additional Comments

Additional Comments - I am very pleased and happy with the walk-in shower; it is very nice and I should have done it ten years ago; I just love it!

Recognized Excellence

Recognized Excellence - Anthony and Mario did a great job.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Shower pan and surrounding walls

Additional Work Needed

Additional Work Needed - In the next 2 years

The gentlemen were very professional, clean, and good at their job.

Recognized Excellence

Recognized Excellence - Everyone who I dealt with over the phone was nice, professional, and courteous.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in all aspects.

Recognized Excellence

Recognized Excellence - I would like to recognize the manger in the office. He was who I talked to anytime I called the office.

Areas Of Satisfaction

Areas Of Satisfaction - Other than the time frame for the project it met my expectations and went very well.

I was very satisfied. Luxury Bath did a good job. They came on time and cleaned up everything. They're a company you would really enjoy being with.

Types of work

Types of work - I had the whole bathroom done on this project.

Clean

Clean - Luxury Bath absolutely left the job site clean.

Safe

Safe - I was impressed that Luxury Bath had the whole floor covered so there would be no damage to anything. They were a great group, and I would refer them to anyone. One of them was Bryan, but I forgot his last name, and there was another one.

Problem Resolution

Problem Resolution - This shower is so different. I'm learning how to get used to it. It's beautiful. The problem is I'm 5', but I love it.

Professional & Organized

Professional & Organized - They never asked me for a thing. They just did their work and when it was time to go, they cleaned up everything and left.

Schedule

Schedule - Luxury Bath was early, but it was okay with me. I had been waiting for days for this project to start.

Value

Value - I'm sure I received a fair value for my money. I don't know a thing about what's going on, but my neighbors came in to see it, and everybody loved it, especially my children.

Recognized Excellence

Recognized Excellence - There isn't anyone at Luxury Bath I would like to recognize for their exceptional service.

Areas For Improvement

Areas For Improvement - The only thing that fell short of my expectations was learning how to shower in there with all this beautiful new equipment, like learning where hot and cold are and how to use the sprayer. It will just take another time or two and I'll be fine.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with everything. The only thing is I thought I never had to worry about slipping on the floor, but I found I had to put a rubber mat on the floor because I felt like I wasn't too sturdy. However, I have problems with falling, so another person might not have that problem.

Clean

Clean - Very professional and wasn’t aware they did any work other than walking shiwer very clean and beat

Quality Of Materials

Quality Of Materials - Very please outstanding job

Quality Of Workmanship

Quality Of Workmanship - Brian and Carlos were outstanding insured work was excellent

Problem Resolution

Problem Resolution - None occurred

Sales Knowledge

Sales Knowledge - John and Ray were very professional and answered any and all questions in a timely manner.

Recognized Excellence

Recognized Excellence - Brian, Carlos (Installers) John DeFrancis and Ray were very outstanding to deal with very professional

Areas For Improvement

Areas For Improvement - Installed walk-in shower

Areas Of Satisfaction

Areas Of Satisfaction - Would recommend them any time