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Both the scheduling representative and the service technician were friendly and accommodating. The only problem was that I had to wait two weeks for someone to come to do the job. It literally took less than five minutes to fix the night latches that were replaced, and it would have been nice to hav... more
Case was fantastic. From start to finish we were extremely pleased. While more expensive than other providers we found this to be worth it in the long run.
Be sure to understand EVERYTHING salesperson communicates to you. Get it ALL in writing, even little nit-noids that you feel are not significant or understood.
Was very impressed with the product and service provided by Thompson Creek. I've gone for less expensive windows an installation in the past but will definitely be a return customer to Thompson Creek.
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