Dealing with these people is a pleasure from start to finish.
This company is well organized in terms of the build process and the project manager (Kevin Grub) seems to be well experienced.
The folks at KLC are excellent to work with. Problems always arise in renovation projects--that's just the nature of the game, but they took responsibility for them and fixed them all in a timely manner and I have been left with a beautifully renovated 2nd floor. Thank you to the whole team
Kawartha Lakes went beyond our expectations in quality and craftsmanship. The team was responsive to all questions and concerns.
Great communication and quality work so far
fantastic communication and quality work
They were thoroughly professional and willing to work within my design parameters. They did not recommend unnecessary work. One year later, I can say that I am still extremely satisfied with our new kitchen. A minor fix was attended to promptly at no charge.
Over the past few years Kawartha Lakes Construction has done a number of smaller jobs for us. Each time we are impressed with their professionalism and attention to detail. We shall be using them again.
honest and professional and no-nonsense and thorough impressed with results
This project went better than we could have ever imagined and it was finished by the day they predicted it would be! We are 100 percent thrilled with everyone we worked with!
We are very pleased with our experience with Kawartha Lakes Construction. The staff was friendly, helpful and professional, and the price was fair compared to other quotes. We wouldn't hesitate to hire them again or to recommend them to a neighbour or friend.
I would definitely recommend because of the workmanship and finished product. But I would warn that the project will probably not be completed on time or on budget.
Thanks Scott and Don for all of your efforts and professionalism. It was great working with you. Hope our paths cross again.
The ability to develop and stick to a long term, staged building plan while maintaining a good builder/client relationship over an approximate 10 year project.
John Dempsey went above and beyond for us on this project. He always had our best interest in mind. He is very thorough, a solid performer, and 100% professional. He did an amazing job for us !!!!!!
This was our first time completing a renovation. We appreciated the multiple designs and the time spent by the team meeting with us to review our goals, costs, and expectations. At the end of the design process we feel that we have the right design for us that meets our needs and goals.
Pierre's commitment to high quality and staying on top of the details. Great to have all necessary resources including help with colour selection in one place. Great job of working effectively with Hickory Lane. (Who were amazing to work with)
Building our cottage was a dream we had for many years before sitting down with KLC to begin the process. Over the two years spent designing and building the cottage KLC worked very hard to educate us and to ensure that all of the details came together in a final product that will be a part of our family for many years to come. We appreciated that they understood how important the project was to us.Working with a builder that could develop the design and budget and be responsible for the full construction was exactly what we wanted and we think the design build capability was part of what made for a final product that we are very happy with.Thank you to Garry, John and the entire team at KLC for making our cottage dream a reality.
Excellent at sticking to schedule and budget. Always presented potential solutions to problems.
I loved working with D'arcy. He never made me feel I was asking foolish questions and he always returned calls, texts or emails. He was very accommodating. I felt so confident and taken care of. He will be missed. Valuable employee
Matt and the onsite crew were phenomenal. Matt was alway on top of things; going the extra mile to get things done correctly and on time.
Quality workmanship and personal service.
We look forward to working with KLC on future projects!
Kawartha Lakes Construction is located in Lakefield where I live - they have done small projects on our home in the past and we were very satisfied.Kawartha Lakes Construction has a very good reputation locally and have the reputation of doing excellent work. We agree with this.
Mario made recommendations on materials to be used and showed samples of those materials. He also made sure we were involved in discussion with the trades so we were fully aware of what processes were going to take place. He made recommendations that allowed the trades to work more efficiently and make better use of space and time. Mario also followed through almost daily on progress and to make sure we understood what steps were being taken. Matt followed through on a daily basis updating us on progress and when trades would be arriving at the house - this was important because we lived in part of the house throughout the renovation.
Mario scoped the work quickly and was able to make changes rapidly and professionally. He provided great advice on how to keep the costs low and kept me informed throughout the project on changes to the overall costs. Both Mario and Matt were polite and informative throughout the project and did not make me feel that my questions or requests were ridiculous. The work was done professionally and quickly and the sub-trades selected were professional.
I cannot say enough good things about Mario and Matt - they were outstanding and I owe them a debt of gratitude for taking on my projects at a time when they were already extremely busy with far larger projects than mine.
I believe that the design/build capabilities are very strong and KLC did a very effective job designing what I had in mind and then built the project as agreed and with a high level of quality. Garry was also very attentive and helpful throughout the process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kawartha Lakes Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys