Clean & Professional. They did what they said they would do.
I am likely to recommend Healthy Way Waterproofing & Mold Remediation LLC because they did the service efficiently. However, it did require a few follow ups on my end after the work was done. They did not take the time to check up on the project after it was completed. Instead, they relied on me to call and say that there was a problem.
They were very professional, on time, and trustworthy.
Very helpful and professional did a great job
The person who did the job arrived early and worked efficiently. By the time he was done, the problem was fixed to my satisfaction.
I am sorry to say that HealthyWay let me down. Pease see other replies below.
I have already told family and friends about how terrific you were on all components and recommended if they needed this type of work, they should contact you.
I was strongly dissatisfied.
They did a great job installing quality fresh drains.
Project process and deliverables were excellent.
The job was done exactly as promised and on time, price was extremely good
They were awesome, professional, do what they say they're going to do, go above and beyond, and left my home very clean.
I'm happy with the work they did. Everything looks good, they were timely.
John and Jose were great.
Healthy Way is extremely thorough and professional!
Areas Of Satisfaction - They met/exceeded my expectations because they stuck to the schedule, were courteous and their cleanliness.
Use Comments - Awesome work from beginning to end. Guys were extremely knowledgeable, and had great work ethic. The best in their field! Highly recommend!
Additional Comments - They were a good company and the communication was overall pretty good. They could do better with a few things but overall everything was good.
The work was done professionally and efficiently but we still have a residual odor in some areas.
Use Comments - Great team. Worked quickly & efficiently. Job was timed perfectly with each crew that had to come in. They exceeded our expectations.
Areas Of Satisfaction - Communication was excellent. Coordination of schedules as well.
Work was done professionally but took quite a bit of time.
They are very knowledgeable and they went above and beyond to make sure that the project was successful.
Lead Source - My neighbor had his basement done and highly recommended them.
Areas Of Satisfaction - They came when they said they would. They worked hard all day. The areas they worked on look great.
Areas Of Satisfaction - The quality of the workmen was excellent. They were professional, courteous, and timely.
They are excellent from the customer service to the actual job itself.
Recognized Excellence - Kelly was unbelievable and phenomenal. Edgar, who did my french drain was unbelievably excellent all around. They were both great.
Areas Of Satisfaction - I was most satisfied with everything from the communication of what going to be done, to the timeline, to the actual work, and the cleanliness of the job considering the size of it. We had an excellent experience.
Process Communication - Kelly was a pleasure to work with. She responded quickly to any concern I expressed and was efficient in scheduling the process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Healthy Way Waterproofing & Mold Remediation LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys