About this company
Forward Van Lines
Here at Forward Van Lines we started servicing our clientele in 1994, and we have been doing a wonderful job ever since we started. We strive for perfection in every move. We take pride in our reputation and building our rapport with our customers. Zip Transport & Services, Inc. our parent company ultimately specializes in commercial, light Industrial moves, and has been doing so for over 18 years. Due to the request from our commercial clients Forward Van Lines was established to service our residential and corporate moves. We are a family owned and operated business which means that we care about family values. We understand that moving can be a stressful event, this is the reason why we work with our customers through the process of planning their move, providing a quote, discussing pick-up and delivery dates. Even if it is going into storage, or directly to final destination you can also trust us to be in constant communication with you. Show more
Here at Forward Van Lines we started servicing our clientele in 1994, and we have been doing a wonderful job ever since we started. We strive for perfection in every move. We take pride in our reputation and building our rapport with our customers. Zip Transport & Services, Inc. our parent company ultimately specializes in commercial, light Industrial moves, and has been doing so for over 18 years. Due to the request from our commercial clients Forward Van Lines was established to service our residential and corporate moves. We are a family owned and operated business which means that we care about family values. We understand that moving can be a stressful event, this is the reason why we work with our customers through the process of planning their move, providing a quote, discussing pick-up and delivery dates. Even if it is going into storage, or directly to final destination you can also trust us to be in constant communication with you.
We know what we’re doing. Movers, Foreman, Helpers, Relocation agents, dispatchers, local truck drivers, long distance truck drivers, storage facility, incoming shipments, outgoing shipments, storage management, security, customers, state authority, federal authority, insurance certificates and so much more, this is just a glimpse of what we deal with on a day to day basis. These many variables have to come together smoothly and efficiently to ensure that our customers have a great experience when they move. Because we are a family owned and operated company our company motto is “Let the Forward family move your family forward” Hide
GuildQuality surveys
Reviews 340
Of 341 respondents, 340 left a reviewRecent reviews
Gloria C.
Satisfied
Phil M.
Outstanding work setting up the appointment and great job picking up and delivering everything! Brian, Dareus, Demetrius, and Tony were all excellent. Even Amber was great returning a refund since it took less time than estimated. Awesome job!
Luigi C.
left a lot of stuff behind - basically half of the kitchen cabinets and the entire bathroom were not moved and had to do it myself.
Zhi Z.
Additional comments
Areas For Improvement
Areas For Improvement - They didn't fall short in any areas.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations
Sarah P.
They showed up on time, but from the moment they walked into my house, they told me the price would probably change from the estimate they originally gave me. They didn't give me a range for the price. It ended up being much higher than I was originally told. They finally gave me a price in the last hour that they were here so I had no choice but to agree. I feel like they took advantage of me. It was a bad experience.
Rafael V.
It has been so long, I am not sure. I used the company twice and had 2 different experiences.
Laura G.
Forward Van Lines broke two of my items and did not repay me for the damages.
Customer in Coral Springs, FL
They were on time, courteous, and professional.
Bob P.
Guy was professional, had great ideas, had an understanding of our need, was to prompt, and had efficient management of the job. I've used him several times!
Natalie M.
I am very satisfied with their service, from beginning to end.
Steven D.
They were great and very accommodating. I highly recommend them
Derrick C.
The staff at Forward Van Lines was extremely professional. They showed up when promised and there were no damages that occurred during the move.
Customer in Miami Beach, FL
They were absolutely the worst communicators. Our entire experience was misleading and they misrepresented themselves throughout the process.
Customer in Fort Lauderdale, FL
The movers were prompt and did the job. However, somewhere in transit my bedroom set was damaged and staff did not make it easy for me to apply for damages despite having to pay an arm and a leg for "insurance". What good is my insurance if I cannot recoup when there are damages to my furniture?
Linda R.
5 Stars
Yahaira R.
I used Forward Van Lines for my moving services and it was the worst service I have ever paid for. They were to store and deliver my items for my move out of state. Items were delivered destroyed or not at all. Getting assistance was ridiculous and no apology or follow up on my missing furniture.
Customer in Coral Springs, FL
They have great service and they are very dependable.
Adam D.
Forward Van Lines is a great company. They did a great job and I would recommend to all of my friends. I am very happy with their service.
Marie E.
They were attentive, effective, and professional.
Customer in Pembroke Pines, FL
Very happy with crew and service. Worked very efficiently but took care with my belongings.
Charlie R.
Very professional and efficient.
Customer
Very professional and great to work with.
Additional comments
Recognized Excellence
Recognized Excellence - The whole company was great.
Areas Of Satisfaction
Areas Of Satisfaction - The service was great and they were easy to communicate with.
Customer
They are an awesome company who was very professional and considerate. None of my belongings were broken.
Mary G.
The guys that came out and packed us and moved us were very courteous, professional and got the job done quickly.
Customer
I would recommend them to anyone. They are the best. They are a very conscientious, kind, timely, and organized company.
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