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Best Buy Window Treatment LLC did a great job in a very timely manner.
The blinds we have are fantastic. They move from the top down and the bottom up. I love it because the window is on the street. I can let light in and still have privacy.
PM Problem Resolution - The manager was surprised that I was leaving May 2. He initially said installation would be May 7. He kindly rescheduled for May 1.
Recognized Excellence - Both installers wonderful!
Installation Crew Professionalism - They were outstanding!
Quality Of Installation - Very particular about details.
Sales Knowledge & Solutions - Very well versed on window solutions!
Sales Problem Resolution - Always
PM Problem Resolution - Excellent follow-up and response to questions/concerns.
Installation Crew Professionalism - Installers, knowledgable, professional, friendly and very efficient!
Installation Schedule - Yes! Very reliable!
Quality Of Installation - We are Extremely satisfied with the quality of the installation process.
Quality Of Product - Excellent quality! Perfect fit! I love my shades and shutters!
Investment Value - Beautiful and functional in every room!. The east facing windows get direct sun and my shades cool perfectly and I can see the beautiful lake right through them!
Repeat Business - I'd like outside shades
Recognized Excellence - A superior to Jason in installation! We loved Janna who is no longer there. Jackie was efficient with calls. Ergan always the professional.
Additional Comments - Employees like working here. That is a wonderful reflection on management and the owner! Thanks for everything!
Additional Comments - They were terrific. I couldn't ask for anything more in a company. They were terrific to work with. It wasn't the first time I used them, so I went back to them again. I couldn't recommend them highly enough. They would be the first company I would go with should I need this type of work.
Everyone is very professional and friendly.
Recognized Excellence - I would highly recommend Sam & Josh
Overall, I had a good experience with Best Buy Window Treatment.
Work Done Right - The installer came out once and that was all.
Recognized Excellence - I would like to recognize Jacky for exceptional service she was the most accommodating.
Recognized Excellence - Ergun, the salesperson, has always been very responsive.
Additional Comments - They were very courteous and professional. Everything was fine, and we are satisfied. I would refer them to a friend if I had a friend.
I BELIEVE IT IS A GREAT COMPANY, GREAT MATERIALS, VERY PROFESSIONAL. I AM USING THEM AGAIN, WHICH SAYS A LOT. THEY ARE EXPENSIVE BUT YOU ARE PAYING FOR QUALITY.
BBWT Referral - I will if I know anyone who is interested.
Recognized Excellence - I was satisfied with the sales representative, installer, and project manager. Everyone was exceptional. The project manager went out of his way to make sure the install was correct and timely. The installer did a fabulous job.
Additional Comments - I had an overall pleasant experience based on the professionalism from the sales representative, installer, and project manager.
Just as we dreamed it up, the window installation was perfectly executed in the room.
Recognized Excellence - The installers were very good. Jackie was the office administrator and she communicated with me often to make sure project was completed.
Our service was excellent.The salesperson was helpful and knowledgeable about the product and the measure person was very detailed and measured properly. The workmanship and quality of the blinds are excellent. The installers were careful and courteous. We were very happy with the entire process.
Project Manager Communication - The large vertical window blind was not attached at the bottom but when we contacted them it was handled easily and quickly.
Repeat Business - We are very satisfied and need no additional work at this time.
Recognized Excellence - I would like to recognize my salesperson for her exceptional service.
Recognized Excellence - I would like to recognize LaTonya King for her exceptional service.
Recognized Excellence - The salesperson, the appointment coordinator and the installer were all very professional and helpful. I had to move my installation date twice and they were very accommodating. The installer was excellent.
I would highly recommend them.
Sales Schedule & Communication - Ergun was very helpful.
Sales Knowledge & Solutions - Ergun answered almost everything.
Quality Of Product - There were some measurement issues with some of the accessories installed. The headrail that Best Buy Window Treatment LLC installed was oversized.
Recognized Excellence - Ergun was helpful and communicative. The installer worked fast and effectively which we appreciated.
Additional Comments - We had an overall good experience.
Recognized Excellence - I would like to recognize the salesperson I had for their exceptional service.
The shades are great quality but the product did not prove to me at its best in effectiveness as the installation was below satisfactory.
PM Problem Resolution - She did resolve an issue regarding the processing of the order.
Best Buy Window Treatment measured and installed vertical blinds for a 200" wide 5 panel window. The contract was made through Costco; BBWT manufactured and installed the blind set.The measurement and selection process was thorough; our questions, concerns, and other options were answered by BBWT. In all, the blinds were as we expected, if not better.
The whole process was very efficient, quick, and easy.
Recognized Excellence - Everyone on the team was exceptional. The salesperson was wonderful. The installers were exceptional.
Sales Knowledge & Solutions - Made several suggestions to improve my decisions on the project
Installation Schedule - When called for installation, I could not confirm their date, so my project was reassigned to an earlier appointment. I was delighted.
Recognized Excellence - Both the salesperson and installation person knew their product, made helpful suggestions, were professional, courteous and more than helpful. I would recommend the company for providing excellent all-around service.
Recognized Excellence - The installer was terrific and very efficient.
Areas For Improvement - The cord broke in one of the blinds and another one got very hard to pull down but the salesperson took care of all the problems that came up very promptly and professionally.
Repeat Business - Not at this time.
Recognized Excellence - Ergun Aral provided exceptional service. He was very prompt and professional.
Additional Comments - I highly recommend Ergun Aral.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Best Buy Window Treatment LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys