The owner, Larry Boggs, was very responsive, down to earth, understood our needs, and met them time and time again. I appreciated that greatly.
Overall, my experience was good and the final outcome is satisfactory. The staff was very friendly and they did bend over backwards to make sure I was satisfied with the end result.
It was an easy process.
We found them to be responsive and willing to work with us. We found them to be reliable and honest.
I am the most satisfied with their willingness to work within our budget and their responsiveness.
Overall, the design of the home is exactly what I asked for.
We have been in our home for about 3 months and so far we are very pleased. We feel the quality is great and we are happy with the custom choices we were able to make.
The personal touch and personal relationship was greatly appreciated. I really feel they care about their customers and stand behind their product. They essentially "held our hands" along the way which we appreciated. They were patient and always willing to meet with us and answer questions. The experience with Benchmark and our last home (built by a mass production builder) was like night and day. We were also very glad to be able to make some custom choices. We are pleased with the look of our home which reflects our personality. Faith, Steve, and Mark were awesome!
Quality of workmanship
My observations have been that their contractors are above average and we've had no problem with our property Barbara Glore and Marla Flynn both have been exceptional. They went above and beyond in making everything happen.
Looking at the price we made, a positive with Benchmark is they provide a very good house for a very good value.
All of the people are very courteous and give you the impression that they want to meet our needs.