About this company
Benchmark Homes, Inc.
Homes by Benchmark feature quality construction backed by Benchmark's Quality Assurance Program. With its extended, transferable 10-year structural warranty and 1-year builder's warranty, home owners have peace of mind about their investment and are assured of the high standard of excellence that Benchmark's "Customer Care Program" provides. Benchmark is committed to customer satisfaction through prompt, courteous service. Home buying, for most consumers, is their single largest investment, and Benchmark takes its responsibility seriously to deliver the best possible experience for all involved.
GuildQuality surveys
Reviews 15
Of 80 respondents, 15 left a reviewRecent reviews
Lolita A.
I love my home. It is well built. There are some little issues inside that we will get to, but I have a beautiful kitchen, open floor plan, and it has great feng shui! The only thing that I don't like because I am a cook is the pantry being small, but the sacrifice is that I have the best kitchen in all these homes. I got exactly what I was looking for at the time. I am very satisfied.
Arinita B.
Benchmark Inc. builds quality brick homes with lovely design features that are affordable.
Wendell B.
Overall, my experience was good and the final outcome is satisfactory. The staff was very friendly and they did bend over backwards to make sure I was satisfied with the end result.
Kelvin B.
The owner, Larry Boggs, was very responsive, down to earth, understood our needs, and met them time and time again. I appreciated that greatly.
PETE L.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - It was an easy process.
KENNETH I.
We found them to be responsive and willing to work with us. We found them to be reliable and honest.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am the most satisfied with their willingness to work within our budget and their responsiveness.
SHANTAVIOUS B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Overall, the design of the home is exactly what I asked for.
AL H.
We have been in our home for about 3 months and so far we are very pleased. We feel the quality is great and we are happy with the custom choices we were able to make.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The personal touch and personal relationship was greatly appreciated. I really feel they care about their customers and stand behind their product. They essentially "held our hands" along the way which we appreciated. They were patient and always willing to meet with us and answer questions. The experience with Benchmark and our last home (built by a mass production builder) was like night and day. We were also very glad to be able to make some custom choices. We are pleased with the look of our home which reflects our personality. Faith, Steve, and Mark were awesome!
Review in Atlanta, GA
Areas Of Satisfaction
Areas Of Satisfaction - Quality of workmanship
Review in SMYRNA, GA
Employees & Subcontractors
Employees & Subcontractors - My observations have been that their contractors are above average and we've had no problem with our property Barbara Glore and Marla Flynn both have been exceptional. They went above and beyond in making everything happen.
Value
Value - Looking at the price we made, a positive with Benchmark is they provide a very good house for a very good value.
Review in Marietta, GA
Employees & Subcontractors
Employees & Subcontractors - All of the people are very courteous and give you the impression that they want to meet our needs.
Dawn B.
Sandra H.
Kaya C.
Tosin O.
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I think that the Owner of Taylor Construction needs to follow up more closely with his workers and be more available if a customer has a question concerning the service they are receiving.
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